Head of Product

FPT Asia Pacific Pte Ltd; Singapore; On-site; SGD 130,000 - 160,000; Full time

Job summary

A leading retail company is seeking a Head of Product to lead digital initiatives and manage transformation efforts. This role will involve developing digital strategies, collaborating with various stakeholders, and ensuring product delivery and support. The ideal candidate will possess a degree in Computer Science or related fields, have at least 5 years of experience in a leadership role, and demonstrate excellent communication and analytical skills. Join us in driving innovative strategies within our organization in Singapore.

Qualifications

• Bachelors degree in computer science or related IT fields.
• Proven track record of managing product teams in retail.
• Excellent leadership and interpersonal skills.

Responsibilities

• Lead and manage all digital initiatives and transformation.
• Develop comprehensive digital strategies and roadmaps.
• Collaborate with stakeholders to gather business requirements.

Skills

Leadership

Communication

Digital marketing tools

E-commerce platforms

Analytical skills

Education

Bachelor's degree in Computer Science or related field

Master's degree in Business Management or Marketing

Job description

Overview

As the Head of Product in our retail company, you will be responsible for leading and managing all digital initiatives and transformationof the group, omni-channels and loyalty program of Central Retail in Vietnam. Your primary goal will be to develop, maintain digitalstrategies, roadmap and implementation plan and alignment business and operation

Responsibilities

1. Digital Strategy and Roadmap:
   • Develop a comprehensive understanding of current business, direction and operation process to design the requiredtechnology initiatives, develop roadmaps and prioritize fitting with the situations.
   • Ideate new digital initiatives to drive for business growth, technology and process optimization and synergy across all of the business units under group.
   • Ability to analyze the feasibility and usability of the technology, products or platform to fit with company or business direction or not.
   • Work with senior stakeholders to provide feedback and analysis including POC for new digital initiatives.
   • Work with technology partners on the digital initiative validation, solution analysis, project plan alignment, go-to-market plan and related cost.
2. Business Requirements Gathering:
   • Work closely with key stakeholders to develop product business cases. Prioritize requirements and align with all other teams around a product or large-scale release through primary userresearch and workshops.
   • Collaborate with business units, support functions and IT team to find best solutions that can be delivered in time andcost sensitive manner.
   • Analyze product and business dependency with rough estimation and time to market.
   • Analyze impact from requirement to cost of development and development effort
3. Product Development Leadership:
   • Define, maintain and develop Product strategy and roadmap for the implementation and rollout.
   • Collaborate with engineering team members on requirements, scope definition, and statement of work
   • Define product prototyping and design detail for UX/UI designer to develop product detail design and style guide.
   • Manage stakeholders' expectations while building credibility through a strong business sense.
   • Ability to deal with resource and budgeting issues.
   • Instruct and direct the team of product owners on the synergy of product roadmaps, implementation plan, release planand communication from product requirement to development team.
   • Coaching a team of product owners on career development, skills and building team working culture.
4. Ongoing Delivery and Support Management:
   • Develop and implement product launch plans from rollout to technical and non-technical service delivery teams
   • Expand reach and effectiveness of existing products including making recommendations for new execution andsupport models as well as technological improvements
   • Work closely with operation and change management to develop operational processes, practice, handbook and FAQfor operation and customer service.
   • Take responsibility for immediate action to react to customer feedback after product launches or major releases.

Requirements

• Bachelors degree in computer science, Computer Engineering, IT management or related IT fields. A masters degree inbusiness management or marketing would be a plus.
• Proven track record of success in developing and managing product management teams, especially the retail industry would bea plus, with at least 5-year experience in a managerial or leadership position.
• Experience with e-commerce or loyalty program platforms or CRM systems and digital marketing tools.
• Knowledge of relevant regulations and compliance standards related to retail and loyalty programs
• Knowledge in online e-commerce and mobile applications.
• Experience in Consulting company would be a plus
• Excellent leadership and interpersonal skills, with the ability to collaborate effectively across multi-business and functionalteams and influence stakeholders at all levels.
• Exceptional communication skills, adept at effectively conveying multifaceted content to stakeholders across diverse functionsand hierarchical levels.
• Strategic thinker with the ability to translate vision into executable plans and drive results.
• Good analysis with the combination of business and technology to provide thorough analysis feedback in multiple aspects.
• Team management with ability to analyze the team members, proper delegation and coaching.