Head of IT Business Analyst and Quality Assurance

Manulife Financial; Singapore; Hybrid; SGD 75,000 - 95,000; Full time

Job summary

A leading financial services provider in Singapore is seeking an IT Business Analyst. This role involves improving delivery quality, coaching IT teams, and implementing agile practices. Candidates should have a bachelor's degree in IT and experience in software development, especially in the financial sector. Strong communication and technical skills are essential. The company promotes a flexible and inclusive work environment.

Benefits

Learning and career development opportunities

Flexible work environment

Supportive global team

Qualifications

• Graduate of a bachelor's degree in IT, Computer Science or related courses.
• Technical knowledge in software development and test automation of large-scale applications.
• Preferably with experience in the Financial Industry.

Responsibilities

• Improve the quality and timeliness of deliveries.
• Provide coaching and mentoring for the IT BA and testing team.
• Implement and improve the agile culture within the team.

Skills

Software development

Test automation

Agile principles

DevOps principles

Communication

Education

Bachelor's degree in IT or Computer Science

Tools

SQL

Python

JIRA

Power BI

Oracle database

Job description

Position Responsibilities:

Individual Accountabilities

• Consistently improves the quality and timeliness of deliveries
• Resourceful, and excellent problem management and problem-solving skills
• Excellent change management skills which help to collaborate with and influence the business to adopt best practices
• Familiarity with agile and DevOps principles, behaviour-driven and test-driven development, continuous integration, and other Software Engineering best practices to accelerate the delivery and quality of deliveries
• Provide coaching, mentoring, goal setting, and overall performance management for IT BA and testing team
• Highly methodical and systematic approach to the preparation of management reports

Key Shared Accountabilities

• Implement and improve the agile culture of the IT BA and testing team and the larger Singapore IT team
• Support the CIO in improving the engagement of the IT employees starting with the IT BA and testing team
• Adopt and actively drive data-driven culture and make fact based decision
• Learn emerging technologies and understanding how they will impact what comes next

Required Qualifications:

• Graduate of bachelor’s degree in IT, Computer Science or related courses
• Technical knowledge in software development and test automation of large-scale applications
• Preferably with experience in the Financial Industry
• Extensive knowledge with the following technologies: SQL, Cloud Computing, Selenium, Appium,
• Python, Robotic Process Automation for Testing, Oracle database (or any relational database), JAVA
• Familiarity with the following technologies: JIRA (including Service Desk), XRAY, Confluence, Power BI, Power Platform
• Excellent organizational and time management skills and a strong ability to recognize critical path deliverables in order to deliver within project timelines
• Strong verbal and written communication with the ability to effectively articulate and communicate technical vision, possibilities, and outcomes.
• Effective stakeholder management skills and ability to partner with and influence senior management to drive data culture in the organization

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

關於宏利和恒康

宏利金融公司是一家業界領先的國際金融服務商，致力於幫助人們實現「輕鬆投資理財，樂享豐盛人生」。若要進一步了解我們，請瀏覽 https://www.manulifeim.com/institutional/tw/en。

宏利是平等機會僱主

在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。

我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利／恒康政策儲存及使用。應徵過程中如需協助，請聯絡 [e-mail]。

Working Arrangement

混合式