Head of Human Resources (Senior Assistant Director)

Sentosa Development Corporation; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

A leading leisure and tourism organization in Singapore is seeking a Head of Human Resources to lead comprehensive HR functions including payroll, compliance, and employee engagement. The ideal candidate will have at least 10 years of HR experience with 5 years in leadership roles. Proficiency in HR technology and strong leadership capabilities are essential to strategically align HR initiatives with business objectives. This role presents a unique opportunity to influence the HR landscape in a dynamic environment.

Qualifications

• Minimum of 10 - 12 years of HR experience.
• At least 5 years in leadership roles.
• Proven payroll and benefits management experience.
• Hands-on experience with HRIS systems.
• Strong knowledge of Singapore Employment Act.

Responsibilities

• Provide leadership across the full HR spectrum.
• Act as a strategic advisor to senior leaders.
• Oversee payroll operations and compliance.
• Manage HR technology and analytics.
• Lead workforce planning and budgeting.

Skills

HR experience

Leadership

Stakeholder management

Conflict resolution

Data analytics

Education

Degree in relevant field

Tools

SAP Success Factors

HRIS systems

Job description

Job Responsibilities

As a Head of Human Resources, you report to the Managing Director of Mount Faber Leisure Group, with functional reporting into the Divisional Director of Human Resources & Admin of Sentosa Development Corporation. You will provide leadership across the full HR spectrum including but not limited to Business Partnering, Payroll, Compensation & Benefits, HR Technology & Analytics, Audit & Compliance, HR Operations, Learning & Development, Employee Engagement, and Union Relations.

HR Business Partnering

• Act as a strategic advisor to senior leaders and department heads on people-related matters.
• Partner with line managers to align HR strategies with departmental goals and business objectives.
• Provide guidance on workforce planning, grievance management, performance issues, talent management and organizational change.
• Build strong relationships with key stakeholders to influence and drive HR initiatives.

Payroll, Compensation & Benefits Management

• Oversee payroll operations, compensation structures, and HR policy governance while ensuring compliance with statutory laws and regulations.
• Provide strategic direction on compensation framework and implement strategies that align with business goals through periodic benchmarking reviews.
• Lead the annual salary review, bonus, and promotion cycle for HR Committee (HRC) approval.
• Ensure comprehensive insurance coverage and employees’ medical benefits.

HR Technology Oversight and Analytics

• Manage SAP Success Factor systems, SAP Concur claims system, and Time Attendance Systems to ensure it supports business delivery.
• Drive and lead system implementation and improvements, ensure data accuracy, functionality, and security.
• Prepare management reports leveraging data analytics to drive insights and identify areas for improvement.
• Lead HR automation initiatives for process improvements and increase productivity.

Audit & Compliance

• Oversee HR and system internal and external audits annually.
• Liaise with auditors, follow up on findings and implement corrective actions.
• Ensure HR processes comply with internal control, legal and regulatory standards.

HR Operations

• Lead workforce and annual manpower planning, manpower budgeting and resource allocation.
• Manage manpower costs within the annual budget.
• Ensure efficient and cost-effective HR service delivery.

Learning & Development

• Develop and execute a company-wide L&D strategy aligned with business and talent needs.
• Oversee the design and delivery of learning programs, leadership development, and upskilling initiatives.
• Manage the L&D annual budget, evaluate training effectiveness and ROI.
• Cultivate a learning culture that supports employees’ career growth.

Employees Engagement & Wellbeing

• Oversee quarterly pulse surveys, monitor Net Promoter Scores, and collaborate with HODs on action plans and interventions where necessary.
• Oversee the planning and organising of wellness programmes, health screenings and activities to enhance employees’ physical and mental well-being.

Union Relations

• Foster healthy relationships with Union representatives
• Lead the discussion and negotiation with Union for new Collective Agreement
• Collaborate and partner with Union for any employees’ grievances and related issues

Job Requirements

• Degree with a minimum of 10 - 12 years of HR experience, including at least 5 years in leadership roles.
• Proven experience managing end-to-end payroll, compensation & benefits operations with strong knowledge of Singapore Employment Act, MOM regulations, and statutory compliance requirements.
• Hands-on experience with HRIS systems, HR data analytics, and management reporting capabilities to drive insights and process improvements.
• Demonstrated track record of partnering with senior leadership on workforce planning, talent management, and aligning HR strategies with business objectives in a dynamic environment.
• Experience managing union relations and leading collective agreement negotiations, with strong stakeholder management and conflict resolution skills.
• Excellent leadership capabilities with strong business acumen, problem-solving mindset, and exceptional communication skills to influence and drive HR initiatives across all levels of the organisation.
• Prior experience in the hospitality, tourism, or leisure industry would be advantageous.