Head of Global Operations & Cloud & Device Systems

PeopleSearch; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

A leading MedTech innovator in Singapore is seeking an experienced operations leader to manage cross-border operations across APAC and the US. The role requires a minimum of 8 years in healthcare operations, specifically in medical device manufacturing. The successful candidate will oversee logistics, cloud services, and support systems while leading a diverse team. This position involves direct communication with teams across various time zones, ensuring compliance and quality standards are met.

Qualifications

• Minimum 8 years in healthcare operations with exposure to medical device manufacturing.
• Strong knowledge of APAC markets with experience interfacing across time zones.

Responsibilities

• Manage cross‑border operations ensuring quality and compliance.
• Lead supply-chain planning and inventory control.
• Oversee cloud services and cybersecurity scanning.
• Direct multi‑disciplinary ops team for execution.

Skills

Cross‑functional leadership

Cloud-based infrastructure operations

Distributed team management

Education

Degree in Engineering or Life Sciences

Job description

Job Description Why Join Us?

Join an ambitious MedTech innovator solving real‑world clinical challenges.

Lead a global operations team and shape strategy across multiple geographies.

Work in a culture that values action, compliance, and cross‑functional leadership.

What You’ll Lead

• Global Ops Oversight: Manage cross‑border operations across APAC and the US, ensuring quality, uptime, and compliance.
• Hardware & Logistics: Lead supply‑chain planning, inventory control, EOL tracking, tooling maintenance, and customer repair cycles.
• Software & Infrastructure: Oversee cloud services, SLA monitoring, cybersecurity scanning, and production deployments.
• Customer Support Systems: Own the 1st and 2nd line help‑desk structure—ticketing, troubleshooting, and handoffs to technical / product teams.
• Team Leadership: Direct multi‑disciplinary ops team and drive execution in tandem with QA / RA and Product.
• Field Execution: Oversee clinical trials support, product demonstrations, UAT validation, and regulatory documentation upkeep.
• Internal Systems: Spearhead development of in‑house tools to optimize logistics, field data, and operational flows.

Requirements

• Degree in Engineering or Life Sciences.
• Minimum 8 years in healthcare operations with proven exposure to medical device manufacturing and regulatory workflows.
• Deep experience running cloud‑based infrastructure operations (DevOps, cloud reliability, vulnerability scanning, SLA reporting).
• Demonstrated success managing distributed teams across hardware / software domains.
• Strong knowledge of APAC markets and willingness to interface with teams across time zones (US / APAC / ANZ).
• Open to occasional regional travel or short overseas stints as needed.