Head of Enterprise Applications & Architecture

Randstad Singapore; Singapore; Hybrid; SGD 125,000 - 150,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking a Head of Enterprise Applications & Architecture to drive the IT strategy and roadmap for digital transformation. This role focuses on managing enterprise applications, overseeing key vendor relationships, and ensuring adherence to service quality standards. The ideal candidate will possess strong expertise in ERP and CRM systems, strategy execution, and stakeholder management. This permanent opportunity offers a salary range of $15,000 - $19,000 with a hybrid working arrangement.

Benefits

Hybrid working arrangement

Competitive salary

Performance bonuses

Qualifications

• Proven experience in a strategic IT leadership role, driving strategy and transformation.
• Deep expertise in managing major enterprise systems including Financial ERP and CRM.
• Strong collaboration and stakeholder management skills.

Responsibilities

• Shape and drive the long-term IT strategy and digital transformation roadmap.
• Own the strategic roadmap for enterprise applications and lead modernization efforts.
• Direct the strategy and execution for Financial ERP systems, including transitions.
• Oversee primary application platforms and ensure seamless data flow between systems.
• Champion digital efficiency by managing low-code Workflow solutions.

Skills

Strategic IT leadership

Enterprise applications expertise

Strategic roadmap ownership

Financial ERP systems

Collaboration

Stakeholder management

Tools

SAP

D365

Salesforce

Power Platform

Job description

Key qualifications

• Proven experience in a strategic IT leadership role.
• Enterprise / Business application experts.
• Experience in driving strategy and transformation.

About the company

Head of Enterprise Applications & Architecture is an experienced, solution-driven leader responsible for shaping and driving the IT strategy and roadmap. This role is critical for executing our digital Transformation agenda by owning, integrating, and modernizing the entire portfolio of enterprise applications. The leader will ensure technical platforms, security, and service delivery align with operational needs, foster cross-functional collaboration, and manage the complexity of global application landscapes.

About the job

• Shape and drive the long-term IT strategy and DX roadmap, translating business objectives into executable technology plans.
• Own and maintain the strategic roadmap for all enterprise applications, leading modernization and rationalization efforts.
• Direct the strategy and execution for core Financial ERP systems, including the critical review and potential transition from existing systems to SAP or D365.
• Oversee and optimize the primary application platforms, including CRM (Salesforce) and the core Ticketing System.
• Lead all technical integration initiatives, utilizing API and Middleware solutions to ensure seamless data flow between critical platforms (ERP, CRM, Liner systems, etc.).
• Champion digital efficiency by implementing and managing low-code Workflow solutions, primarily leveraging the Power Platform.
• Ensure robust architecture across the ERP, Database, and SaaS solutions, maintaining high standards for network, application, web server structure, and security.
• Maintain strong familiarity with the SDLC (Software Development Lifecycle) and govern the deployment and management of Cloud and SaaS solutions.
• Drive the implementation of best practices based on the ITIL framework across all technology services.
• Lead the critical transition of the Service Desk functions (including potential relocation from India to Singapore) and ensure adherence to Service Desk KPI standards.
• Manage key vendor relationships, including external software partners and internal service providers. Conduct formal Monthly Business Reviews focused on vendor performance, service quality, and adherence to agreed-upon KPIs.
• Act as a central figure in the DX and change management process, ensuring high user adoption and successful implementation of new systems.

Skills and experience required

Proven experience in a strategic IT leadership role, driving strategy and transformation within a complex enterprise environment.

Deep expertise in managing major enterprise systems Financial ERP, CRM, Middleware, SAAS.

In-depth knowledge and proven application of ITIL or similar service management frameworks.

Strong collaboration and stakeholder management skills; must be a highly collaborative, solution-driven candidate.

Desired Skills and Experience

enterprise application, business application, head, roadmap, IT Strategy, digital transformation, erp, crm, saas, itil, sap, d365, leader

Offer

The permanent opportunity for a Head of Enterprise Applications & Architecture will pay a salary range of $15,000 - $19,000 plus benefits. This opportunity offers hybrid working arrangement.