Head of Business Process Reengineering (BPR)

MIMS Pte Ltd; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A healthcare information provider in Singapore seeks a strategic leader to manage the BPR team. You will develop and optimize backend systems, driving operational efficiency across departments. The ideal candidate has over 5 years of experience in business process management and programming, excellent communication skills, and a Bachelor's degree in a relevant field. This role offers competitive benefits, including a 13th month pay and telecommuting options.

Benefits

Annual performance-based bonus

Flexible time and telecommuting arrangements

Paid leaves for vacation and medical reasons

Medical benefits

Dental coverage

Qualifications

• 3+ years of experience in project management or business process management.
• 5-7 years in programming and system development.
• Experience in full software development lifecycle.

Responsibilities

• Lead the BPR team in backend systems development.
• Analyse processes to identify improvement opportunities.
• Collaborate with business units on operational needs.

Skills

Project management

Business process management

Programming (Java, C#, etc.)

Communication skills

Mentoring

Education

Bachelor's degree in IT, Computer Science, or Business Administration

Tools

System development technologies (Java, .Net, etc.)

Job description

Who We Are

MIMS is Asia-Pacific’s leading multi-channel provider of trusted, quality medical information, medical education, and knowledge services connecting healthcare communities. Our work empowers healthcare professionals to improve patient outcomes by facilitating knowledge exchange and better decision-making.

Today, MIMS has a strong regional presence in 17 countries and regions across Asia-Pacific with approximately two million healthcare professionals subscribed to its drug & resource portal, digital and print publications. We provide solutions to leading pharmaceutical companies and established healthcare institutions across the world.

Who We Are Looking For

• BPR (Business Process Re-engineering) is under Corporate Planning Department in MIMS, building a support framework to provide information for decision-making by company management and business operations.
• BPR Team’s mission is streamlining processes and implementing or developing various types of systems/tools to supply timely&accurate data and enhance business teams’ efficiency for smoother operations.
• This role requires a strategic leader to build and continuously improve these backend systems to effectively support various departments, helping drive operational efficiency and business growth.

What Impact You Will Make

• Lead the BPR team in the development, implementation, and continuous improvement of backend systems.
• Analyse existing processes and systems across multiple business functions to identify areas for improvement or re-engineering.
• Design and implement scalable, efficient, and user-friendly system workflows aligned with business requirements.
• Collaborate closely with business units and other departments to understand their operational needs and tailor system solutions that increase productivity and accuracy.
• Stay updated on industry best practices and emerging technologies related to business systems and process optimization.

What Skills and Experience You will Bring

• 3+ years of experience in project management or business process management/business systems management, or process reengineering roles with a Bachelor's degree in IT, Computer Science, Business Administration, or related field.
• 5-7 years of hands-on experience in programming and system development using languages and technologies such as Java, VBA, VB, C, C#, .Net, JavaScript, or similar.
• Experience in full software development lifecycle including requirement analysis, architectural design, database design, coding, testing, and performance tuning.
• Ability to bridge business requirements with technical implementation, collaborating closely with IT and business stakeholders.
• Skilled in mentoring engineers and project managers, facilitating knowledge transfer and team growth.
• Ability to manage multiple projects simultaneously while delivering high quality results on time.
• Proficiency in spoken and written English. Strong communication and interpersonal skills, able to work collaboratively across diverse teams.

Nice to have

• Strong understanding of finance, accounting, sales, budgeting, and expense management systems.
• Experience of procurement or accounting/finance related system development/ implementation.

Perks You Will Enjoy

• On top of 13th month pay, we provide annual performance-based bonus and annual salary adjustment.
• Flexible time and telecommuting arrangements.
• Paid leaves for vacation, medical, hospitalization and compassionate reasons.
• Medical benefits that include Outpatient Medical Specialist Consultation.
• Dental coverage with a capped amount per year.