Gym Front Desk & Programs Coordinator

Tanglin Club; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent fitness center in Singapore is seeking a Fitness Services Coordinator to be the first point of contact for members and visitors. This role includes managing front desk operations, coordinating fitness class schedules, and providing excellent customer service to ensure member satisfaction. Ideal candidates should have prior experience in customer service or administrative roles, with strong interpersonal and communication skills. Proficiency in MS Office is required. This opportunity will contribute to providing a welcoming and professional experience for all visitors.

Qualifications

• Prior experience in customer service, reception, or administrative roles preferred.
• Ability to efficiently manage front desk operations and address inquiries.
• Strong organizational skills to manage class schedules and bookings.

Responsibilities

• Greet members and visitors courteously and professionally.
• Manage fitness class schedules, bookings, and attendance tracking.
• Process payments for memberships, classes, and personal coaching.

Skills

Customer service

Interpersonal skills

Communication skills

Education

GCE ‘O’ Level / Diploma or equivalent

Tools

MS Office

Booking/Membership management software

Job description

A prominent fitness center in Singapore is seeking a Fitness Services Coordinator to be the first point of contact for members and visitors. This role includes managing front desk operations, coordinating fitness class schedules, and providing excellent customer service to ensure member satisfaction. Ideal candidates should have prior experience in customer service or administrative roles, with strong interpersonal and communication skills. Proficiency in MS Office is required. This opportunity will contribute to providing a welcoming and professional experience for all visitors.