Guest Relations Officer x 50

Antares Management Services; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent management services provider in Singapore is looking for Guest Relations Officers. The role involves warmly welcoming visitors, assisting with ticketing, and ensuring a smooth guest experience. Candidates should have at least 1 year of customer service experience and possess strong communication skills. The position offers a salary range of $2300 to $2800, with additional allowances and incentives. This is a 1-year contract role requiring adaptability to shift rotations.

Benefits

Shift Allowance

Mobile Allowance

Incentives

Completion Bonus

Training & Uniforms provided

Qualifications

• Minimum 1 year experience in a customer fronting role.
• Maintain high level of professionalism, punctuality, and grooming.
• Strong communication and interpersonal skills.

Responsibilities

• Welcome and greet visitors warmly upon arrival.
• Provide visitors with key information about the exhibition.
• Manage entry flow and assist in crowd control.
• Assist guests with onsite ticketing and registration.
• Monitor cleanliness and orderliness of exhibition zones.

Skills

Customer service

Strong communication skills

Interpersonal skills

Adaptability to shifts

Job description

Guest Relations Officer x 50

📍 Location: Town

💰 Salary: $2300 - $2800 + Shift Allowance + Mobile Allowance

⏰ Working Hours: Scheduled Shift between 10am to 10pm (across Weekends and PH)

📢 1 year contract + Incentives + Completion Bonus

Job Scope:

Customer Service:

• Welcome and greet visitors warmly upon arrival, maintaining a professional and friendly manner.
• Provide visitors with key information about exhibition, gallery layout, safety guidelines and general enquiries.
• Manage entry flow and assist in crowd control to ensure a smooth guest experience
• Assist guest with onsite ticketing, including ticket purchase, ticket scanning, wristband distribution, and registration.

Exhibition Care:

• Monitor and maintain the cleanliness and orderliness of exhibition zones and common areas throughout the day
• Ensure exhibits and immersive installations are functioning properly, promptly report any technical or operational issues.
• Support exhibit resets or transitions between show sessions, including lighting, audio, and interactive components
• Handle gallery props, interactive items, and equipment responsibly as per SOP
• Any other assigned duties required by supervisor

Requirements:

• Min 1 year experience in a customer fronting role
• Maintain high level of professionalism, punctuality, and grooming
• Strong communication skills and interpersonal skills
• Adaptable to shift rotations, including weekends, public holidays, and extended operating hours during special events

Other Information:

• Training & Uniforms will be provided

To apply, please send a copy of your resume to [e-mail]

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

Belinda Yang Shun Hua

[phone] | [e-mail]

[Antares Management Services Pte Ltd]

EA: 25C3031 | Reg No. R1110895