Guest Relations Executive

JAC Recruitment Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prestigious luxury brand in Singapore is seeking a Client Experience Executive to create exceptional experiences for high-profile clientele. Responsibilities include ensuring a warm welcome, coordinating appointments, and assisting in exclusive events. Ideal candidates should have strong interpersonal skills and prior experience in hospitality or luxury retail. This position offers the chance to thrive in a refined environment.

Benefits

Dynamic and elegant work environment

Qualifications

• Prior experience in hospitality, luxury retail, or client servicing roles expected.
• Polished demeanor with a discreet approach to handling clients.

Responsibilities

• Serve as the first point of contact for guests.
• Coordinate client appointments and hospitality arrangements.
• Provide guided tours and introduce guests to brand experiences.
• Support client consultants with CRM-related tasks.

Skills

Exceptional interpersonal and communication skills

Familiarity with CRM tools

Attention to detail

Ability to multitask

Job description

Overview

Client Experience Executive – Luxury

A prestigious luxury brand is seeking a poised and service-oriented professional to join its Singapore team in a front-of-house capacity. This role is ideal for someone who thrives in a refined environment and enjoys creating memorable experiences for high-profile clientele.

Location: Central Singapore

Employment Type: Full-Time

Key Responsibilities

• Serve as the first point of contact for guests, ensuring a warm and professional welcome.
• Coordinate client appointments and assist with hospitality arrangements.
• Provide guided tours of the premises and introduce guests to brand experiences.
• Support client consultants with CRM-related tasks and data management.
• Assist in the planning and execution of exclusive in-store events.
• Liaise with external vendors for F&B and logistics support.
• Maintain high standards of presentation and service in line with luxury brand expectations.

Requirements

• Exceptional interpersonal and communication skills.
• Prior experience in hospitality, luxury retail, or client servicing roles.
• Discreet, polished, and attentive to detail.
• Comfortable using CRM tools and basic office software.
• Able to multitask and support both operational and administrative functions.

Why Apply?

This is a rare opportunity to be part of a globally respected luxury brand, offering a dynamic and elegant work environment where excellence is celebrated.

JAC Recruitment Pte. Ltd.

EA Licence Number: 90C3026

Personnel Registration Number: R22105188

Jasmine Lee