Guest Experience Lead — Japanese Restaurant (FOH)

DRP VENTURES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A Japanese dining company in Singapore is seeking an experienced operations manager to oversee daily restaurant functions. The role requires exceptional customer service skills to meet Japanese hospitality standards, alongside managing inventory and overseeing staff. Successful candidates will have a strong background in food service and the ability to maintain a high standard of quality and cleanliness. Join us to enhance the dining experience and uphold the excellence of our restaurant.

Qualifications

• Experience in Japanese cuisine is preferred.
• Strong knowledge of Front-Of-House operations and customer service.
• Ability to manage staff and oversee daily operations.

Responsibilities

• Oversee daily operations to ensure efficient management.
• Ensure exceptional customer experiences in line with Japanese hospitality standards.
• Manage inventory and supplier relations.
• Monitor food quality and customer satisfaction.
• Recruit, train, and manage front-of-house staff.

Job description

A Japanese dining company in Singapore is seeking an experienced operations manager to oversee daily restaurant functions. The role requires exceptional customer service skills to meet Japanese hospitality standards, alongside managing inventory and overseeing staff. Successful candidates will have a strong background in food service and the ability to maintain a high standard of quality and cleanliness. Join us to enhance the dining experience and uphold the excellence of our restaurant.