Guest Experience & Coffee Service Lead

HATHAWAY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading service provider in Singapore is looking for a Service Executive to ensure an outstanding experience for all guests. The role involves providing excellent customer service, managing complaints, and assisting in the preparation of beverages. Ideal candidates are passionate, hardworking, and possess strong interpersonal skills. Join us in creating a welcoming environment that delights every customer.

Qualifications

• Passionate about service, drinks, and food.
• Motivated to delight and please customers.
• Good relationship-building with colleagues and managers.

Responsibilities

• Ensure every customer feels welcome.
• Provide excellent and friendly service.
• Handle customer complaints and ensure satisfaction.
• Assist in preparation of high-quality coffees and beverages.

Skills

Excellent attitude

Hardworking

Interpersonal skills

Problem-solving skills

Attention to detail

Job description

A leading service provider in Singapore is looking for a Service Executive to ensure an outstanding experience for all guests. The role involves providing excellent customer service, managing complaints, and assisting in the preparation of beverages. Ideal candidates are passionate, hardworking, and possess strong interpersonal skills. Join us in creating a welcoming environment that delights every customer.