Global Online Experience Lead - GenAI & AI Ordering

SALAD STOP PTE. LTD.; Singapore; Hybrid; SGD 70,000 - 90,000; Full time

Job summary

A leading food technology company in Singapore is seeking an Online Experience Manager. You will oversee digital ordering platforms, lead the international rollout of AI-powered solutions, and ensure a seamless user experience. The ideal candidate has 3–5 years of experience in digital operations or e-commerce, with a strong understanding of user journeys and passion for innovation. This role offers opportunities for professional growth in a rapidly evolving environment.

Benefits

Opportunities for travel

Professional development in coding and automation

Qualifications

• 3–5 years in digital operations, e‑commerce, or online customer experience.
• Strong understanding of digital platforms, user journeys, and AI's potential.
• Experience with conversational interfaces or automation tools preferred.

Responsibilities

• Own and refine end-to-end digital experience across platforms.
• Lead rollout of AI-powered ordering engine internationally.
• Track KPIs and recommend improvements for online experience.

Skills

Digital operations

User experience

AI understanding

Problem-solving

Adaptability

Job description

A leading food technology company in Singapore is seeking an Online Experience Manager. You will oversee digital ordering platforms, lead the international rollout of AI-powered solutions, and ensure a seamless user experience. The ideal candidate has 3–5 years of experience in digital operations or e-commerce, with a strong understanding of user journeys and passion for innovation. This role offers opportunities for professional growth in a rapidly evolving environment.