General Manager - HIEX Serangoon

InterContinental Hotels Group; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A major hotel brand in Singapore is seeking a General Manager to oversee a 119-room hotel. This role involves leading daily operations, empowering staff, and fostering community relationships while enhancing the guest experience. A strategic mindset to maximize revenue and optimize costs is essential. Interested candidates ready to make an impact are encouraged to apply.

Qualifications

• Proven leadership skills to develop team members.
• Ability to maximize revenue opportunities and optimize costs.
• Experience in guest relations and community engagement.

Responsibilities

• Lead daily operations, ensuring exceptional service.
• Mentor team members and manage succession planning.
• Build community relationships and promote sustainability.

Job description

Overview

Lead with Purpose at Holiday Inn Express Singapore Serangoon We are seeking a dynamic and driven General Manager to take the helm of our 119-room city hotel, complete with a vibrant F&B outlet and flexible meeting space. This is more than just an operational role – it’s an opportunity to shape the guest experience, drive commercial success, and inspire a passionate team in the heart of Singapore’s cultural district. If you thrive in a fast-paced environment where every decision creates impact, this is your chance to lead a hotel that embodies the spirit of simplicity, comfort, and smart travel.

Responsibilities

• As General Manager, you’ll bring vision and energy to our daily operations from people development to financial performance.
• You’ll empower team members through mentoring, succession planning, and a culture of collaboration, ensuring they’re engaged and ready to deliver exceptional service.
• Your leadership will not only keep our guests returning, but also build strong ties with the community and strengthen our reputation as a trusted brand.
• With your strategic mindset, you’ll maximize revenue opportunities, optimize costs, and elevate our hotel’s performance in a competitive market.

Community and Brand

Make an Impact Beyond the Hotel This role is ideal for a hands-on leader who can balance business acumen with brand stewardship and social responsibility. You’ll be the face of the Holiday Inn Express brand locally, building community relationships and championing sustainable practices that reduce our environmental footprint. By combining commercial savvy with a guest-first approach, you’ll lead our property to new levels of success while shaping a workplace where people are proud to belong. If you’re ready to make your mark in one of Singapore’s most vibrant neighborhoods, we’d love to hear from you.