General Manager/Business Head - Restaurant

Catalyst Group; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A restaurant management company in Singapore is seeking a General Manager/Business Head to lead operations and enhance customer experiences. This role involves supervising staff, ensuring compliance with health regulations, managing budgets, and implementing marketing strategies. Ideal candidates will have strong leadership skills, financial acumen, and experience in the restaurant industry. The position offers a full-time contract and various employee benefits.

Benefits

Food provided

Paid sick time

Paid time off

Provident fund

Qualifications

• Experience in the restaurant industry is required.
• Strong leadership and management capabilities are a must.
• Proven customer service skills with the ability to enhance guest satisfaction.

Responsibilities

• Lead and manage restaurant operations effectively.
• Conduct hiring processes, training employees, and manage performance evaluations.
• Ensure compliance with health and safety regulations.

Skills

Excellent communication

Interpersonal skills

Strong financial acumen

Ability to multitask

Knowledge of food safety regulations

Proficiency in restaurant management software

Leadership

Organizational skills

Quality control

Tools

POS systems

Scheduling software

Job description

General Manager/Business Head - Restaurant

As a Restaurant Manager, your primary responsibility will be to lead and manage the restaurant operations effectively. You will be in charge of supervising staff, conducting hiring processes, training employees, and conducting performance evaluations. Additionally, you will create schedules, manage labor costs, and implement policies and procedures to ensure a positive and productive work environment.Your role will involve overseeing daily operations, including food preparation, service, and cleanliness. It will be crucial to ensure compliance with health and safety regulations, manage inventory, order supplies, handle customer complaints, and ensure guest satisfaction. Financial management tasks such as managing budgets, analyzing financial performance, and controlling costs will also be part of your duties.Providing exceptional customer service, addressing customer concerns, and building relationships with customers to enhance their dining experience will be essential. You will need to implement marketing strategies to attract and retain customers, as well as promote the restaurant within the community and through various channels.Quality control will be a key aspect of your role, involving ensuring food quality and consistency, as well as monitoring cleanliness and safety standards in the restaurant. Your skills should include strong leadership and management capabilities, excellent communication and interpersonal skills, experience in the restaurant industry, knowledge of food safety and sanitation regulations, financial management skills, and the ability to multitask and prioritize tasks.This is a full-time, permanent position with benefits such as food provided, paid sick time, paid time off, and provident fund. The work schedule may include day shifts, morning shifts, and weekend availability. The work location is in person, where you will be responsible for maintaining high standards of restaurant operations and customer service.,

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Excellent communication , interpersonal skills, Ability to work in a fastpaced environment , manage stress effectively, Strong financial acumen with the ability to manage budgets , expenses, Knowledge of food safety regulations , best practices, Proficiency in restaurant management software eg, POS systems, scheduling software

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Experience in automotive service management, Excellent customer service skills, Knowledge of automotive systems , technology, Problemsolving , decisionmaking abilities, Effective communication , interpersonal skills, Ability to multitask , prioritize tasks

Excellent communication , interpersonal skills, Ability to work in a fastpaced environment , manage stress effectively, Strong financial acumen with the ability to manage budgets , expenses, Knowledge of food safety regulations , best practices, Proficiency in restaurant management software eg, POS systems, scheduling software

Financial understanding, Budgeting, Cost control, safety,Strong leadership, Organizational skills, Multitasking abilities, Knowledge of health, , sanitation regulations, Proficiency with restaurant management software

Quality Control, Financial Oversight, Shift Management, Team Collaboration, Interpersonal skills, Communication, Customer service, Financial management,Leadership Support, Operational Assistance, SOP Adherence, Strong leadership, Restaurant operations, Industry trends, Work under pressure, Handle challenging situations, Health , safety regulations, Food safety standards

Experience in automotive service management, Excellent customer service skills, Knowledge of automotive systems , technology, Problemsolving , decisionmaking abilities, Effective communication , interpersonal skills, Ability to multitask , prioritize tasks