general manager

WEI'S MART PRIVATE LIMITED; Singapore; On-site; SGD 150,000 - 200,000; Full time

Job summary

A retail company in Singapore is seeking a Store Manager to assist in daily operations and drive sales performance. The ideal candidate will lead a team to provide excellent customer service, support employee development, and manage inventory effectively. Essential qualifications include 2+ years of retail management experience, strong communication skills, and a solid understanding of retail operations. This role requires motivating the team, developing promotional strategies, and analyzing sales trends to improve performance.

Qualifications

• 2+ years of retail management experience, with a proven track record of meeting sales goals.
• Strong understanding of retail operations, including inventory management and sales analysis.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers and team members.

Responsibilities

• Assist the Store Manager in daily operations, ensuring the store meets sales targets and operational KPIs.
• Lead and motivate the team to deliver exceptional customer service, while maintaining a positive workplace culture.
• Support recruitment, onboarding, and training of new employees, fostering a culture of continuous learning.
• Conduct regular team meetings to communicate goals, share updates, and recognize achievements.
• Oversee inventory management, including stock levels, ordering, and loss prevention strategies.
• Develop and implement promotional strategies to attract customers and enhance sales.
• Handle customer inquiries and resolve issues professionally, ensuring a positive shopping experience.
• Collaborate with the Store Manager to analyze sales trends and develop action plans to enhance performance.

Skills

Retail management experience

Customer service skills

Communication skills

Job description

esponsibilities

Assist the Store Manager in daily operations, ensuring the store meets sales targets and operational KPIs

Lead and motivate the team to deliver exceptional customer service, while maintaining a positive workplace culture

Support recruitment, onboarding, and training of new employees, fostering a culture of continuous learning

Conduct regular team meetings to communicate goals, share updates, and recognize achievements

Oversee inventory management, including stock levels, ordering, and loss prevention strategies

Develop and implement promotional strategies to attract customers and enhance sales

Handle customer inquiries and resolve issues professionally, ensuring a positive shopping experience

Collaborate with the Store Manager to analyze sales trends and develop action plans to enhance performance

Required and Preferred Qualifications

Required:

• 2+ years of retail management experience, with a proven track record of meeting sales goals
• Strong understanding of retail operations, including inventory management and sales analysis
• Excellent communication and interpersonal skills, with the ability to build rapport with customers and team members