Full Time Front of House / Service Crew

KOREAN STEAK HOUSE OCC PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading dining establishment in Singapore seeks passionate individuals to join their team in delivering exceptional customer service. The role involves greeting and hosting guests, promoting menu items, and maintaining high service standards using POS systems. Ideal candidates are friendly, energetic, and willing to work flexible shifts. This position caters to both experienced and fresh entrants looking to grow in the F&B industry. Join a fast-paced and expanding team committed to customer satisfaction.

Benefits

Monthly variable sales incentive

Annual completion bonus

Medical coverage

Group discount

Training & Career Growth

Opportunity to cross-train at Overseas Outlets

Qualifications

• No prior experience required, fresh entrants welcome.
• Flexibility to work shifts, including weekends and public holidays.

Responsibilities

• Host and greet guests in a warm and friendly manner.
• Provide high standard of service through guest interaction.
• Operate POS/ordering systems for smooth service.
• Address guest concerns promptly and escalate issues.

Skills

Good communication skills

Positive energy

Friendly and outgoing

Ability to work independently

Job description

Overall Job Objectives:

We are looking for highly motivated and passionate individuals to provide warm, friendly, and exceptional food & beverage service within INITIA Group’s F&B brands. He/She will assist the Outlet In-Charge in driving outlet sales while delivering excellent service to ensure customer satisfaction.

Core Responsibilities:

• Host and greet guests in a warm and friendly manner.
• Be well-versed with the outlet’s products and services and actively promote or upsell items when appropriate.
• Provide a high standard of service through attentive and engaging guest interaction.
• Adhere to all operational procedures and suggest improvements for service efficiency.
• Maintain proper grooming and represent the brand professionally.
• Understand and operate POS/ordering systems to ensure smooth service.
• Address guest concerns promptly and elevate issues to the immediate superior for quick resolution.
• Assist the Outlet In-Charge in promoting specific menu items or services.

Job Specifications:

• No prior experience required — fresh entrants are welcome to apply!
• Good communication skills.
• Able to work independently and demonstrate positive energy.
• Friendly, outgoing, and dedicated to delivering outstanding customer service.
• Flexibility to work shifts, including weekends and public holidays, based on business needs.

Key Deliverables:

• Greet and host guests warmly while ensuring exceptional customer service and satisfaction.
• Be knowledgeable about the outlet’s products/services and assist in promoting and upselling them.
• Maintain smooth operations by adhering to procedures and handling POS/ordering systems effectively.
• Escalate guest issues to superiors promptly and suggest service improvements where possible.
• Represent the brand with professional grooming and positive interaction.

Benefits of the role:

• Monthly variable sales incentive.
• Annual completion bonus of 1 month salary (for Full-time if applicable).
• Medical coverage (for Full-time if applicable).
• Group discount (Dining & Salon).
• Training & Career Growth.
• Opportunity to cross-rain at Overseas Outlets.

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast‑paced growing company, bringing all unique and on‑trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

APPLY NOW!