Fulfillment Center Team Lead — Lead, Coach & Improve

Amazon; Remote; SGD 60,000 - 80,000; Full time

Job summary

A leading e-commerce company is hiring a Process Assistant (Team Lead) for the Fulfillment Center in Singapore. The ideal candidate will support daily management tasks, oversee labor tracking, and ensure associate training and safety compliance. This role requires flexibility in scheduling and physical capabilities, including lifting heavy items and standing for extended periods. With opportunities for operational excellence, this position is pivotal in delivering exceptional customer service.

Qualifications

• Experience managing and troubleshooting network preferred.
• Ability to work a flexible schedule, including weekends and holidays.
• Capable of lifting up to 49 pounds and standing for 12-hour shifts.

Responsibilities

• Support daily management of department duties.
• Track and report labor hours and performance.
• Coach associates to ensure safety at all times.

Skills

Analytical skills

Attention to detail

Effective communication abilities

Customer service skills

Education

High school or equivalent

Tools

Microsoft Office products

Job description

A leading e-commerce company is hiring a Process Assistant (Team Lead) for the Fulfillment Center in Singapore. The ideal candidate will support daily management tasks, oversee labor tracking, and ensure associate training and safety compliance. This role requires flexibility in scheduling and physical capabilities, including lifting heavy items and standing for extended periods. With opportunities for operational excellence, this position is pivotal in delivering exceptional customer service.