Frontline Patient Service & Clinic Support Specialist

Singapore General Hospital; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A major healthcare institution in Singapore is seeking a Patient Service Associate to provide quality front-line services to patients. Responsibilities include patient registration, scheduling appointments, and assisting clinical staff. The ideal candidate should have a passion for patient care, good communication skills, and be willing to wear PPE. Candidates with healthcare or customer service experience will be preferred. Diploma holders may be considered for a senior position soon.

Qualifications

• Prior experience in healthcare, hospitality or customer service will be an advantage.
• Willing to be attired in PPE and be mask-fitted.
• Willing to undergo rostered routine testing swab when required.
• Fully vaccinated against COVID-19.

Responsibilities

• Provide prompt and quality front-line services to patients.
• Assist nursing and clinical staff with patient-related activities.
• Perform registration and scheduling appointments for patients.

Skills

Good interpersonal and communication skills

Strong passion to serve patients

Education

GCE 'O' or GCE 'N' Levels, preferably with Certificate in Office Skills

Diploma holders may be considered

Job description

A major healthcare institution in Singapore is seeking a Patient Service Associate to provide quality front-line services to patients. Responsibilities include patient registration, scheduling appointments, and assisting clinical staff. The ideal candidate should have a passion for patient care, good communication skills, and be willing to wear PPE. Candidates with healthcare or customer service experience will be preferred. Diploma holders may be considered for a senior position soon.