Front Office Ambassador

Dorsett Changi City Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hotel in Singapore is seeking a dedicated Front Office Agent to join their vibrant team. The ideal candidate will provide exceptional customer service, create positive experiences for guests, and handle various administrative tasks in a busy environment. The role requires excellent communication skills, a friendly demeanor, and a passion for hospitality. Join a team that feels like family and be the face of an unforgettable stay for every guest.

Qualifications

• A bright, positive, and energetic personality is essential.
• Excellent communication skills and an eagle eye for detail are required.
• Previous experience in a hotel front office is a plus.

Responsibilities

• Check guests in and out with charm and efficiency.
• Handle reservations and keep operations running smoothly.
• Address guest requests and resolve issues positively.
• Share local knowledge and recommendations with guests.

Skills

Excellent communication skills

Energetic personality

Problem-solving ability

Attention to detail

Job description

Ready to be a Hotel Superhero? Join Our Front Office Team!

Are you a people person with a passion for hospitality? Do you have the uncanny ability to juggle multiple tasks with a smile, solve problems before they even happen, and make every guest feel like a VIP? If so, we want you!

We're not just looking for a Front Office Agent or Executive; we're looking for a superstar to be the face of our hotel. You'll be the first friendly face our guests see and the last they remember. Your mission is to create unforgettable experiences and turn ordinary stays into extraordinary memories.

Your superpowers will include:

• Mastering the art of the warm welcome—checking guests in and out with charm and efficiency.

• Wielding the power of organization—handling reservations, answering phones, and keeping everything running smoothly.

• Embodying the spirit of a problem-solver—addressing guest requests and resolving issues with grace and a positive attitude.

• Embracing your inner tour guide—sharing your local knowledge and recommendations to help guests have the best time ever.

What we're looking for in a teammate:

• A bright, positive, and energetic personality.

• A "can-do" attitude and a knack for making people feel special.

• Excellent communication skills and an eagle eye for detail.

• Previous experience in a hotel front office is a plus, but if you're a quick learner with the right attitude, we're excited to hear from you.

If you're ready to trade your cape for a name tag and join a team that feels like family, we can't wait to meet you.