Front Desk & Patient Services - Chinese Medicine Clinic

Raffles Medical Group; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare network in Singapore is seeking a Patient Service Officer for the Chinese Medicine Clinic. This role involves attending to patient enquiries, managing registrations, and assisting medical staff. Candidates preferably have experience in clinic settings, bilingual skills in Mandarin and English, and must be able to commit to shift work. The position offers a dynamic work environment focused on delivering high-quality healthcare.

Qualifications

• Minimum 1 to 2 years of working experience in clinic settings preferred.
• Meticulous and organized; able to work in fast-paced environments.
• Good front-line skills needed.

Responsibilities

• Attend to patient enquiries over the counter.
• Update patient registration and process medical records.
• Liaise with medical teams and patients for appointments.

Skills

Customer service

Multi-tasking

Teamwork

Communication in Mandarin

Computer literacy

Education

'O' Level / NITEC / Diploma in any discipline

Tools

MS Word

MS Excel

Job description

A healthcare network in Singapore is seeking a Patient Service Officer for the Chinese Medicine Clinic. This role involves attending to patient enquiries, managing registrations, and assisting medical staff. Candidates preferably have experience in clinic settings, bilingual skills in Mandarin and English, and must be able to commit to shift work. The position offers a dynamic work environment focused on delivering high-quality healthcare.