Front Desk & Customer Support Specialist

AMBITION GROUP SINGAPORE PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading recruitment firm is seeking a Customer Service Assistant in Singapore. The role involves greeting and assisting customers, verifying transactions, coordinating bookings, and supporting operations. Candidates should have at least 1 year of customer service or administrative experience and be proficient in MS Office. Interested applicants should send a resume to the listed contact. Shortlisted candidates will be informed soon.

Qualifications

• At least 1 year of experience in customer service or administrative functions.
• Proficient in MS Office applications.

Responsibilities

• Greet and assist customers at the self-help kiosk for queue tickets.
• Verify customer transactions and appointment times.
• Coordinate meeting room bookings.
• Address basic customer inquiries.
• Support Customer Service Center operations.
• Ensure timely collection and processing of documents.
• Follow up with customers regarding document collection.

Skills

Customer service skills

Administrative skills

Proficiency in MS Office

Job description

A leading recruitment firm is seeking a Customer Service Assistant in Singapore. The role involves greeting and assisting customers, verifying transactions, coordinating bookings, and supporting operations. Candidates should have at least 1 year of customer service or administrative experience and be proficient in MS Office. Interested applicants should send a resume to the listed contact. Shortlisted candidates will be informed soon.