Front-Desk Associate

Success Human Resource Centre Pte Ltd.; Singapore; Hybrid; SGD 20,000 - 60,000; Full time

Job summary

A human resource consultancy is seeking candidates for a customer service role in Singapore. This full-time position involves managing front desk duties, assisting customers, and performing administrative tasks across various locations. Ideal candidates should possess good communication skills and prior experience in customer service or front desk management. Compensation is up to $2,300 monthly with opportunities for growth. Applicants are encouraged to submit their resumes in MS Word format.

Qualifications

• Prior experience in outbound calls preferred.
• Experience in front desk management preferred.
• Pleasant disposition with a positive attitude.

Responsibilities

• Manage front desk duties including phone and email inquiries.
• Profile and tier customers to relevant services.
• Ensure quality customer service during transactions.
• Perform administrative duties and register customers.

Skills

Customer service skills

Communication skills

Organizational skills

Self-motivation

Ability to work under pressure

Education

GCE ‘O’ levels

Tools

Microsoft Excel

Microsoft Word

Job description

Job Overview

1 - 2 year full time outsource contract.

Location: AMK & various locations (Floater).

Working Hours: Monday to Friday 8:30am to 6pm.

Compensation: Up to $2,300 + PB.

Responsibilities

• Flexible to be deployed to various locations around Singapore: Careers Connect (WCC, LLI), PLQ, etc.
• Proactive manage all front desk duties over the counter, phone and email
• Identify, profile and tier customers to the types of services that are relevant to their needs
• Ensure smooth customer transactions at all times and provide quality customer services
• Perform administrative duties, manage appointments and register customers
• Prepare room logistics and necessary materials
• Other duties as assigned by Team Lead and/or Branch Head

Period

1 - 2 years full time outsource contract.

Location

AMK/ Various locations (Floater).

Working Hours

Monday to Friday: 8:30am to 6pm.

Up to $2,300 + PB.

Requirements

• Candidate with prior experience in outbound call preferred
• Candidate with prior experience in front desk management preferred
• Basic Computer knowledge (Microsoft Excel and Word)
• Have a pleasant disposition with a positive attitude
• Organised, self‑motivated, and result‑oriented individual
• Demonstrate a sense of urgency and work well under pressure as an individual and in a team
• Good verbal & written communication and interpersonal skills
• GCE ‘O’ levels and above

Application Instructions

Interested applicants, kindly email your detailed resume (MS Word format preferred). Ensure application attachment is no bigger than 1Mb.

Legal Notice

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Employer Information

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

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