Freight Forwarding Customer Executive — Air & Ocean

Search Personnel Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A freight forwarding company is seeking a Customer Service Executive in Singapore. The ideal candidate should have experience in air or ocean freight forwarding and be proficient in MS Office. Responsibilities include attending to customer inquiries, booking shipments, and collaborating with the Import/Export Department. A GCE ‘O’ Level and bilingual proficiency in English and Mandarin are required. This role offers a salary of up to $4000 with performance bonuses.

Benefits

Performance Bonus

Qualifications

• Must have at least 2 years of experience in freight forwarding (Air/Sea freight).
• All candidates are welcome, but freight forwarding experience is required.
• Able to converse with Mandarin-speaking clients.

Responsibilities

• Attend to customer enquiries and booking of shipments.
• Arrange space bookings and monitor deliveries.
• Collaborate with Import/Export Department for execution of jobs.
• Prepare pre-alerts for shipping arrivals and departures.
• Ensure compliance with customer special requests.
• Maintain good filing systems and improve customer relations.

Skills

Experience in freight forwarding

Proficient in MS Office

Bilingual in English and Mandarin

Education

GCE ‘O’ Level & above

Job description

A freight forwarding company is seeking a Customer Service Executive in Singapore. The ideal candidate should have experience in air or ocean freight forwarding and be proficient in MS Office. Responsibilities include attending to customer inquiries, booking shipments, and collaborating with the Import/Export Department. A GCE ‘O’ Level and bilingual proficiency in English and Mandarin are required. This role offers a salary of up to $4000 with performance bonuses.