Freight Booking & Customer Service Specialist

EA RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A well-established freight forwarding company in Singapore is seeking a Customer Service Executive to manage customer bookings and logistics arrangements. The successful candidate will document bookings accurately, communicate with customers and shipping lines, and ensure all cargo is in good condition. Applicants should hold a GCE O Level or higher in Logistics Management, with 1-3 years of relevant experience preferred. This full-time role offers a structured work schedule and excellent benefits.

Benefits

AWS

Excellent Welfare

Company transport provided

Qualifications

• Experience in logistics or freight forwarding, 1 to 3 years preferred.
• Ability to handle customer bookings and resolve issues promptly.
• Strong communication skills for liaising with customers and shipping lines.

Responsibilities

• Document and process customer bookings with accuracy.
• Manage shipping arrangements and ensure cargo is in good condition.
• Communicate any changes in shipping details to customers.

Skills

Documentation and processing

Customer communication

Logistics management

Education

GCE O Level / Diploma or Degree in Logistics Management

Job description

A well-established freight forwarding company in Singapore is seeking a Customer Service Executive to manage customer bookings and logistics arrangements. The successful candidate will document bookings accurately, communicate with customers and shipping lines, and ensure all cargo is in good condition. Applicants should hold a GCE O Level or higher in Logistics Management, with 1-3 years of relevant experience preferred. This full-time role offers a structured work schedule and excellent benefits.