Fraud Risk Manager

Windranger Labs; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading fintech company based in Singapore is seeking an experienced Fraud Risk Lead. This role involves overseeing fraud monitoring and case management, developing fraud prevention strategies, and managing stakeholder communications. The ideal candidate has 4-7 years of experience in fraud risk or payments risk, with strong analytical and problem-solving abilities. You will work in a fast-paced environment, contributing to the enhancement of fraud prevention practices.

Qualifications

• 4-7 years of experience in fraud risk, payments risk, or compliance.
• Deep understanding of payment fraud typologies and chargeback processes.
• Strong analytical skills; able to work with large data sets.

Responsibilities

• Oversee real-time monitoring of payment and card transactions.
• Lead dispute and chargeback processes with card networks.
• Build and implement UR's fraud prevention framework.

Skills

Fraud risk management

Data analysis

Stakeholder management

Problem-solving

Job description

About UR

UR is a borderless smart money app that makes it easy to spend and off-ramp, all in one place.

Built for both crypto natives and the crypto curious, UR simplifies the way people and businesses move between digital assets and fiat currencies. Self-custodial, fast, and intuitive, UR turns complex crypto workflows into a seamless everyday experience.

We're looking for a Fraud Risk Lead to design and run UR's fraud prevention program—spanning monitoring, investigations, chargebacks, and strategy. This is a hands-on role with room to scale into leadership as UR grows.

Responsibilities

• Fraud Monitoring & Detection

  • Oversee real-time monitoring of payment and card transactions.

  • Investigate suspicious activity, escalate cases, and identify fraud patterns.

  • Develop and fine-tune fraud detection rules in collaboration with product and engineering teams.

• Case Management & Recovery

  • Lead dispute and chargeback processes with card networks, banks, and customers.

  • Optimize recovery workflows to minimize fraud losses.

  • Maintain documentation and audit trails for regulatory compliance.

• Fraud Strategy & Prevention

  • Build and implement UR's fraud prevention framework and governance model.

  • Partner with product/tech teams to deploy advanced monitoring tools and machine learning models.

  • Balance customer experience with fraud mitigation, ensuring frictionless payments.

• Stakeholder Management & Reporting

  • Deliver fraud risk reports, trends, and insights to management and regulators.

  • Train operations, customer support, and compliance teams on fraud risk practices.

  • Act as the subject matter expert for fraud-related policies and controls.

What We're Looking For

• 4–7 years of experience in fraud risk, payments risk, or compliance (fintech, digital banking, or card/payments industry).

• Deep understanding of payment fraud typologies, chargeback processes, and AML/fraud regulatory requirements.

• Strong analytical and problem-solving skills; able to work with large data sets and detection tools.

• Comfortable working in a fast-paced, high-growth fintech or startup environment.

• Excellent communication and stakeholder management skills.