Fragrance & Beauty Boutique Lead—Customer Experience

CHANEL; Singapore; On-site; SGD 50,000 - 65,000; Full time

Job summary

A luxury beauty brand in Singapore is seeking an Assistant Boutique Manager to lead a passionate team in delivering exceptional client experiences. The role involves achieving sales targets, optimizing business opportunities, and managing day-to-day boutique operations. Candidates should have strong leadership and client service skills, alongside a background in F&B retail. This position offers an opportunity to foster a dynamic team culture while promoting brand loyalty and excellence.

Qualifications

• Strong leadership, team management, and motivational skills.
• Excellent communication, interpersonal, and client service abilities.
• Strong understanding of POS systems, CRM tools, and sales reporting.
• High sense of aesthetics and attention to brand presentation.

Responsibilities

• Lead and manage the boutique’s sales team to drive results.
• Achieve and exceed sales targets through client engagement.
• Develop VIC customer relationships for client retention.
• Support day-to-day operations of the boutique.

Skills

Leadership skills

Client service abilities

Communication skills

Team management

Business acumen

Education

Training in F&B or comparable education

Tools

POS systems

CRM tools

Job description

A luxury beauty brand in Singapore is seeking an Assistant Boutique Manager to lead a passionate team in delivering exceptional client experiences. The role involves achieving sales targets, optimizing business opportunities, and managing day-to-day boutique operations. Candidates should have strong leadership and client service skills, alongside a background in F&B retail. This position offers an opportunity to foster a dynamic team culture while promoting brand loyalty and excellence.