Forwarding Assistant Manager

JOINTHIRE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A leading logistics company in Singapore is seeking a senior member for its team to oversee freight forwarding operations. The ideal candidate will have over 10 years of experience in import/export, strong negotiation skills, and deep knowledge of customs procedures in Singapore. This role involves guiding junior staff, liaising with customs, and supporting sales activities. The position offers competitive compensation, including AWS and variable bonuses.

Benefits

AWS

Variable Bonus

Qualifications

• Minimum 10 years of hands-on experience in freight forwarding operations (import/export).
• Deep knowledge of freight forwarding arrangements and customs procedures in Singapore.
• Business-level proficiency in English.

Responsibilities

• Support Manager and guide junior members in operational duties.
• Oversee all import/export arrangements including permit issuance.
• Negotiate competitive rates with carriers and NVOCCs.

Skills

Freight forwarding operations

Negotiation skills

Customs procedures knowledge

Logistics IT systems

Job description

About Company

Our client is a global integrated logistics company engaged in warehousing, transport, and forwarding. They offer optimal logistics through their reliable expertise about cargo and their diverse line‑up of services.

Job Description

• Act as a senior member of the team, supporting the Manager and guiding junior members in all operational duties.
• Play a key role in the team's efforts to achieve the annual GTB target.
• Oversee all import/export arrangements, including permit issuance and billing operations.
• Negotiate competitive rates with carriers and NVOCCs.
• Maintain expert knowledge and oversee the management of licenses (ZeroGST, MES, RACA, etc.).
• Act as the primary liaison with customs, IRAS, and other relevant government agencies.
• Support sales activities, including customer visits and telemarketing.
• Deliver performance reports and contribute to strategic planning (monthly meetings).
• Report effectively to the Manager, other departments, HQ, and customers.
• Perform system‑related tasks including master registration and billing input in the company's billing system.

Job Requirements

• Minimum 10 years of hands‑on experience in freight forwarding operations (import/export).
• Deep knowledge of freight forwarding arrangements and customs procedures in Singapore.
• Proven experience and knowledge in managing import/export licenses (e.g., ZeroGST, MES, RACA).
• Demonstrated experience in negotiating rates with carriers and NVOCCs.
• Business‑level proficiency in English.
• Comfort with logistics IT systems (experience with freight management or ERP systems is a plus). Must be willing to learn new systems and participate in system migration projects.

Compensation

• Working location: South West, Singapore
• Working hours: Monday to Friday, 8:30am to 6pm
• AWS
• Variable Bonus