Food Services Operations Manager

BUTTER & BREW PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A food service company in Singapore is seeking a skilled Operations Manager to oversee daily operations, staff management, and financial performance. This role involves ensuring high-quality food preparation and customer satisfaction. The ideal candidate should have strong leadership skills and experience in food safety protocols. This is a critical position that contributes directly to the success of our operations and customer happiness.

Responsibilities

• Ensure smooth food prep, service, cleanliness, and timely delivery.
• Recruit, train, schedule, supervise, and motivate food service teams.
• Develop and manage budgets, control costs, track revenue.
• Enforce strict food safety, hygiene, sanitation, and portion control.
• Handle complaints and implement strategies for customer satisfaction.

Job description

• Daily Operations: Ensure smooth food prep, service, cleanliness, and timely delivery; manage inventory, ordering, receiving, and storage of supplies.
• Staff Management: Recruit, train, schedule, supervise, and motivate food service teams; foster a positive work environment.
• Financial Management: Develop and manage budgets, control costs, track revenue, manage purchasing, and ensure profitability.
• Quality & Safety: Enforce strict food safety, hygiene, sanitation, and portion control; maintain high food quality and presentation.
• Customer Experience: Handle complaints, gather feedback, and implement strategies to ensure high customer satisfaction.