Food Service Team Lead: Customer Service & Ops

VISI INTERGROUP PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local restaurant group in Singapore seeks an enthusiastic team player to assist with staff scheduling, manage inventory, and ensure excellent customer service. The ideal candidate should be cheerful and outgoing, possess good interpersonal skills, and be willing to learn. A food and hygiene certificate is preferred, and the position requires working on weekends and public holidays. A commitment to safety and cleanliness in the work environment is essential.

Qualifications

• Cheerful, outgoing, and willing to meet people.
• Customer service-oriented personality.
• Good interpersonal skills and willing to learn.
• Must be a team player, proactive, pleasant, and friendly.
• Able to work on weekends and public holidays.

Responsibilities

• Assist restaurant manager with staff scheduling.
• Manage cash balances and minimize wastage.
• Perform inventory management and stock control.
• Ensure safety procedures are followed.
• Handle unresolved customer complaints.

Skills

Customer service orientation

Good interpersonal skills

Team player

Cheerful and outgoing

Proactive

Education

Food & hygiene certificate

Job description

A local restaurant group in Singapore seeks an enthusiastic team player to assist with staff scheduling, manage inventory, and ensure excellent customer service. The ideal candidate should be cheerful and outgoing, possess good interpersonal skills, and be willing to learn. A food and hygiene certificate is preferred, and the position requires working on weekends and public holidays. A commitment to safety and cleanliness in the work environment is essential.