Food Service Operations Lead

TASTY RICE PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading food service company in Singapore seeks an Operations Manager to oversee cargo requirements, enhance operational efficiency, and maintain high service quality. Candidates should possess strong communication, negotiation, and analytical skills, with a focus on compliance and customer satisfaction. The role involves managing costs, developing service recovery frameworks, and strategizing service operations. Flexibility in working hours is essential.

Qualifications

• Experience in operational roles, particularly in food and beverage management.
• Ability to work irregular hours as required.
• Experience in developing risk management frameworks.

Responsibilities

• Provide advice on cargo requirements and tank cleaning.
• Analyze operational data for inefficiencies.
• Drive service quality and customer satisfaction.
• Manage compliance with hygiene policies and procedures.
• Oversee cost controlling and food purchasing.
• Develop service recovery frameworks and strategies.

Skills

Good communication skills

Negotiation skills

Problem-solving skills

Analytical skills

Job description

A leading food service company in Singapore seeks an Operations Manager to oversee cargo requirements, enhance operational efficiency, and maintain high service quality. Candidates should possess strong communication, negotiation, and analytical skills, with a focus on compliance and customer satisfaction. The role involves managing costs, developing service recovery frameworks, and strategizing service operations. Flexibility in working hours is essential.