Floor Service Leader

VIVIDTHREE PRODUCTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local hospitality company in Singapore is seeking a skilled waiter/waitress to provide excellent customer service. Successful candidates must be able to communicate with both English and Chinese speaking customers, have excellent interpersonal skills, and maintain a professional appearance. Flexibility with shifts is required, including weekends and holidays.

Qualifications

• Previous experience as a waiter/waitress or in a customer service role.
• Ability to communicate effectively in English and Chinese.
• Requires excellent grooming and professional appearance.

Responsibilities

• Greet and welcome guests in a warm manner.
• Take accurate food and beverage orders.
• Serve food and drinks promptly.
• Maintain cleanliness of dining area.
• Handle customer inquiries and issues.
• Work closely with kitchen and bar staff.
• Uphold hygiene and safety standards.

Skills

English communication

Chinese communication

Interpersonal skills

Team player

Multitasking

Job description

Responsibilities

• Greet and welcome guests in a warm and friendly manner
• Take accurate food and beverage orders and relay them to the kitchen/bar
• Serve food and drinks promptly and professionally
• Maintain cleanliness and organization of tables and dining area
• Handle customer inquiries and resolve any issues with a positive attitude
• Work closely with kitchen and bar staff to ensure seamless service
• Uphold hygiene and safety standards at all times

Qualifications

• Has to be able to communicate with English & Chinese Speaking customers
• Previous experience as a waiter/waitress or in a customer service role would be an advantage
• Excellent communication and interpersonal skills
• A team player with a proactive and positive attitude
• Ability to multitask in a fast-paced environment
• Flexible with shifts, including weekends and holidays
• Good personal grooming and professional appearance