Fleet Operations & Customer Service Specialist

Tokyo Century Leasing (Singapore) Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leasing company in Singapore seeks a Customer Liaison to manage operational inquiries and maintain customer relationships. Responsibilities include coordinating vehicle servicing and repairs, supporting accident management, and handling administrative tasks. Ideal candidates will hold a diploma in business, have 2-3 years of industry experience, and possess strong communication skills. A valid Class 3/3A driving license is essential for the role.

Qualifications

• Minimum 2–3 years of operations experience in car industry or car rental/lease industry.
• Valid Class 3/3A driving license is required.
• Sincere and professional approach to customer service.

Responsibilities

• Act as point of contact for operation-related inquiries.
• Schedule periodical servicing and coordinate maintenance with workshops.
• Provide support during accident cases and manage insurance claims.
• Prepare inventory vehicles for delivery.

Skills

Strong communication skills

Problem-solving skills

Proficient in Microsoft Office

Education

Diploma in Business discipline or equivalent

Job description

A leasing company in Singapore seeks a Customer Liaison to manage operational inquiries and maintain customer relationships. Responsibilities include coordinating vehicle servicing and repairs, supporting accident management, and handling administrative tasks. Ideal candidates will hold a diploma in business, have 2-3 years of industry experience, and possess strong communication skills. A valid Class 3/3A driving license is essential for the role.