Field Technical Specialist

EGP SMART ENERGY PTE. LTD.; Singapore; On-site; SGD 40,000 - 65,000; Full time

Job summary

A leading energy management company in Singapore seeks a dedicated professional to oversee the development and deployment of inspection systems. The role requires expertise in troubleshooting, coding for Linear Heat Detector servers, and implementing SLAM algorithms. Candidates should possess a relevant degree and strong communication skills in English and Chinese. This position involves on-site installation, training, and direct interaction with clients to ensure their satisfaction and system efficiency.

Qualifications

• Graduate Diploma or Bachelor’s Degree in Project Management or related field.
• Technical knowledge in troubleshooting, maintenance and repairs on site.
• Excellent verbal and written communication skills in both English and Chinese.

Responsibilities

• Oversee the development process of inspection systems.
• Develop code for the Linear Heat Detector (LHD) server.
• Implement SLAM algorithms for positioning and navigation.
• Manage database tasks and image recognition techniques.
• Collaborate with clients to understand their needs.
• Lead deployment process including on-site installation.
• Configure on-site Network Time Protocol (NTP) settings.
• Deliver on-site training for software/hardware.

Skills

Troubleshooting and maintenance

Time management

Team collaboration

Communication skills (English and Chinese)

Adaptability to new environments

Attention to detail

Education

Graduate Diploma or Bachelor’s Degree in Project Management or related field

Job description

Job Description

• Responsible for overseeing the development process of inspection system, ensuring its efficiency and functionality.
• Responsible for developing code for the Linear Heat Detector (LHD) server.
• Tasks entail implementing SLAM (Simultaneous Localization and Mapping) algorithms for precise positioning and navigation. Additionally, managing socketijining communication protocols to facilitate seamless interaction.
• Establishing waypoints and implementing geotagging within the SLAM system.
• Handling database management tasks to efficiently store and retrieve relevant data. Implementing image recognition techniques to enhance the system's capabilities.
• Collaborating closely with clients to understand their specific needs and requirements. Leading the deployment process, including on-site installation and configuration of inspection system to ensure its seamless integration and optimal performance.
• Liaising with domestic contacts to modify the interface and enhance the graphical user interface (GUI).
• Configuring on-site Network Time Protocol (NTP) settings.
• Deliver on-site training for software/hardware, coordinate communication, and ensure successful deployment.
• Perform simple troubleshooting, maintenance, and repairs on-site.
• Assist with demonstrations for clients and sales team at customer sites.
• Responsively address client needs, foster strong customer relationships, and ensure satisfaction.

Job Requirements

• Graduate Diploma or Bachelor’s Degree in Project Management or related field
• Technical knowledge in troubleshooting, maintenance and repairs on site
• Excellent time management skills with the ability to prioritize work and manage several tasks concurrently
• Fast learner and good adaptability for the new environment
• Detailed oriented and able to work well in a team
• Excellent verbal and written communication skills in both English and Chinese