Field Service Supervisor — Lead Onsite Excellence

Rotork; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A global flow control company located in Singapore is seeking a Service Supervisor to manage field service personnel and ensure excellent customer service. The role involves overseeing onsite operations, providing technical advice, and adhering to safety regulations. Candidates should have a technical qualification in Mechanical or Mechanical/Electrical Engineering, along with strong interpersonal and communication skills. This is an exciting opportunity to contribute to a market-leading organization during a phase of growth.

Qualifications

• Technical qualification in Mechanical or Mechanical/Electrical Engineering required.
• Must have relevant commercial experience.
• Knowledge about valves, actuators, and digital control systems is a plus.
• Excellent interpersonal and communication skills needed.

Responsibilities

• Manage the delivery of field service to customers.
• Ensure safety policies are adhered to among personnel.
• Plan and supervise onsite works efficiently.
• Conduct performance conversations and identify training needs for staff.

Skills

Mechanical Engineering

Electrical Engineering

Interpersonal Skills

Communication Skills

IT Proficiency

Organizational Skills

Education

Technical qualification in Mechanical or Mechanical/Electrical Engineering

Tools

Service Software

Microsoft Office

Job description

A global flow control company located in Singapore is seeking a Service Supervisor to manage field service personnel and ensure excellent customer service. The role involves overseeing onsite operations, providing technical advice, and adhering to safety regulations. Candidates should have a technical qualification in Mechanical or Mechanical/Electrical Engineering, along with strong interpersonal and communication skills. This is an exciting opportunity to contribute to a market-leading organization during a phase of growth.