Field Service Scheduler (MNC, 5 Days, $4.2k)

UNITED PERSONNEL SERVICES; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is looking for a Service Coordinator to handle customer inquiries and manage service jobs. The role requires a diploma or degree in Business Management, experience in customer service, and proficiency in Microsoft Office. Responsibilities include scheduling jobs, maintaining computer systems, and preparing service reports. The position offers a salary of up to $4200 and is located in Tuas with transport provided.

Qualifications

• Experience in customer service or service coordination required.

Responsibilities

• Handle customer enquiries, service requests and breakdown call logging.
• Schedule and assign service jobs to technicians.
• Maintain accurate updates in computer systems.
• Arrange appointments for preventive maintenance.
• Prepare service reports and send monthly invoice.
• Monitor and update customer’s maintenance contract.

Skills

Strong communication and interpersonal skills

Proficient in Microsoft Office applications

Education

Diploma/degree in Business Management or related discipline

Job description

Salary: up to $4200
Work Days: 5 Days (8:30am to 5:30pm from Mon to Fri)
Work Location: Tuas (Company transport pickup point at Boon Lay & Jurong East)

Responsibilities

• Handle customer enquiries, service requests and breakdown call logging.
• Schedule and assign service jobs to technicians, including arrangement of spare parts and coordinating with suppliers when required.
• Maintain accurate updates in computer systems, including technician availability and resources allocation.
• Arrange appointments for preventive maintenance for customers.
• Prepare service reports and send monthly invoice to customers.
• Monitor and update customer’s maintenance contract in computer system.

Requirements

• Diploma/degree in Business Management or related discipline
• Experience in customer service or service coordination
• Strong communication and interpersonal skills
• Proficient in Microsoft Office applications

Please submit your resume in MS Word format to [e-mail]

Please remember to include your

1. Recent photo
2. Current salary & Expected salary
3. Notice period

UNITED PERSONNEL SERVICES
21 Bukit Batok Crescent
#02-75 WCEGA Tower
Singapore 658065
Tel: [phone]

EA Licence Number: 05C5278
Registration No.: R1103477

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notified)

www.united-personnel.com