Field Service Engineer (base in Singapore)

Knorr-Bremse Lisieux – Systèmes pour Véhicules Utilitaires; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading vehicle systems provider is seeking a Field Service Engineer in Singapore. This full-time position focuses on the SEA region, requiring expertise in electromechanical and pneumatic systems. Responsibilities include providing engineering support for projects, detailed documentation, and managing customer relationships. Ideal candidates should have a Diploma or Degree in relevant fields and be problem solvers with good communication skills. Entry-level applicants and fresh graduates are welcome to apply.

Qualifications

• 2 to 3 years of practical engineering experience preferred.
• Knowledge of pneumatic, hydraulic, electrical, electronic, braking, HVAC or PSD systems.
• Fluency in English.

Responsibilities

• Provide engineering support for warranty, retrofit and modernization projects.
• Conduct investigations and resolve issues independently.
• Document all technical issues for project discussions.

Skills

Problem solving

Trouble-shooting

Communication

Customer oriented

Education

Diploma or Degree in mechatronics, mechanical or electrical/electronics

Job description

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Location: Singapore
Position Type: Full Time, regular
Report to: Senior Service Engineer

Position Summary

The Field Service Engineer will be responsible the Field Service activities for projects within SEA region across all KB products. The role requires strong technical expertise in electromechanical and pneumatic systems. Additional knowledge in electrical and electronics will be an added advantage. The engineer will work closely with project teams to address all technical and quality related issues during the defect liability and warranty period.

Responsibilities

• Provide engineering support for warranty, retrofit and modernisation projects within SEA region.
• Have good problem resolution and trouble-shooting know-how to conduct investigation and resolve issues independently.
• Able to precisely document all technical issues to be able to discuss the issues with the project team and CoC.
• Provide detailed Service Reports to Project Team/Service Centre/Business Development/CoC.
• Build a network of contacts, both internal KB and external to help resolve issues swiftly, make full use of on-line training and resources.
• Maintain a project Issues lists for detailing all issues/failures including customer NCR, action taken and repair turnaround time.
• Manage consignment spares, keeping records of use and maintaining stock availability.
• Provide remote support by telephone/ messaging.
• Arrange retrofit programs with customers, manage and monitor all retrofit works including logistics, installation and testing.
• Provide training and demonstrations, both classroom and practical on-site.
• Provide monthly reports and timesheets as required.

Requirements

• Diploma or Degree in mechatronics, mechanical or electrical/electronics or equivalent
• Preferably with 2 to 3 years’ practical engineering experience and knowledge of pneumatic, hydraulic, electrical, electronic, braking, HVAC or PSD systems.
• Keen interest in problem solving and trouble-shooting
• Team player; good communication skills and customer oriented
• Ability to travel with short notice if needed
• Must be able to perform night work (11pm to 5am) when required
• Fluent in English
• Fresh graduates will be considered

Personal Data collected will be used for recruitment purposes only.

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

Motor Vehicle Parts Manufacturing