Field IT Support Engineer – Multi-Site Onsite Troubleshooting

ERP21 PTE LTD; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A technology support firm in Singapore is looking for a dedicated support engineer to provide application and hardware support at customer sites. The role requires troubleshooting of PCs running Windows 10, handling printer issues, and tracking application logs. Applicants should have a Diploma in IT/Computing or related certification and be willing to travel across the island. Support is required Monday to Friday from 8am, with potential weekend duties on a rotational basis.

Qualifications

• Diploma in IT/Computing or related certification.
• Willing to travel to different locations across the island.
• Ability to support customers from 8am Monday to Friday.

Responsibilities

• Provide application and hardware support at customer sites.
• Troubleshoot PCs with Windows 10 and above, handle printer issues.
• Track application logs and conduct UAT and functional tests.

Education

Diploma in IT/Computing or related certification

Job description

A technology support firm in Singapore is looking for a dedicated support engineer to provide application and hardware support at customer sites. The role requires troubleshooting of PCs running Windows 10, handling printer issues, and tracking application logs. Applicants should have a Diploma in IT/Computing or related certification and be willing to travel across the island. Support is required Monday to Friday from 8am, with potential weekend duties on a rotational basis.