F&B Operations Lead — Service Excellence & Training

Singapore Recreation Club; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A prestigious club in Singapore is seeking a Food and Beverage Operations Executive to lead operations and ensure compliance with service, food hygiene, and safety standards. The ideal candidate will have 2-5 years of experience and a 'O' level or professional certificate. Responsibilities include developing training manuals, managing staff, and handling customer feedback. Excellent communication skills and professional certification in culinary arts/service are required for this role.

Qualifications

• 2-5 years of experience in food and beverage operations.
• Experience in customer service and team management.
• Knowledge of food hygiene and safety standards.

Responsibilities

• Assist to develop training manuals and conduct On-Job-Training for new operational staff.
• Ensure operational staff carry out smooth running of the operations.
• Responsible for the quality and quantity of food & beverage and ensure that hygiene standards are maintained.
• Attend to members’ complaints and feedbacks.
• Motivate operational staff to achieve compliments within the target.

Skills

Service-oriented team player with excellent interpersonal and communication skills

Ability to multitask and have good time management skills

Dependable and good team player

Good communication and interpersonal skills

Excellent Service Orientation

Professional certification in culinary arts/service

Education

'O' level / Professional Certificate

Job description

A prestigious club in Singapore is seeking a Food and Beverage Operations Executive to lead operations and ensure compliance with service, food hygiene, and safety standards. The ideal candidate will have 2-5 years of experience and a 'O' level or professional certificate. Responsibilities include developing training manuals, managing staff, and handling customer feedback. Excellent communication skills and professional certification in culinary arts/service are required for this role.