F&B Captain/Supervisor | $4K NEW JOIN BONUS

Commonwealth Concepts Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality company in Singapore is looking for a professional to oversee guest services and a team of servers. The ideal candidate should possess excellent interpersonal and communication skills, with the ability to thrive in a fast-paced food and beverage environment. Responsibilities include taking reservations, managing orders, processing payments, and maintaining cleanliness while assisting in special event planning. Commitment to weekends and public holidays is required for this role.

Qualifications

• Team player with excellent interpersonal and communication skills.
• Able to work in fast-paced F&B environment.
• Able to commit weekends and public holidays.

Responsibilities

• Take reservations and enquire purpose of visit.
• Greet each guest promptly and courteously.
• Present menu and share promotions with customers.
• Take food and beverage orders and inform guests of estimated time.
• Oversee a team of servers assigned to the shift.
• Key orders in the Point-of-Sale system efficiently.
• Process payment and check bills promptly.
• Maintain cleanliness of the outlet.
• Assist manager in planning special events.
• Check inventories and stocks consistently.
• Follow Food & Beverage Safety and Hygiene policies.
• Complete opening, operating, and closing procedures.
• Handle problems with cashier payments.
• Escalate guest complaints to duty manager if necessary.
• Implement plans to deliver excellent service.

Skills

Interpersonal skills

Communication skills

Team player

Job description

What you’ll be doing

• Take reservations and enquire purpose of visit.

• Greet each guest promptly and courteously with good smile and body language.

• Present menu and share promotions, specials and items to customers.

• Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve.

• Oversee a team of servers who are assigned to his/her shift.

• Key orders in the Point-of-Sale system efficiently.

• Process payment and check bills promptly.

• Maintain cleanliness of the outlet.

• Assist manager by getting involved in planning and organizing of special events.

• Check food and beverage inventories and stocks in a consistent and accurate manner.

• Follow Food & Beverage Safety and Hygiene policies and procedures.

• Complete opening, operating, and closing procedures.

• Handle problems with cashier payments.

• Escalate guests complain to duty manager if unable to conduct service recovery.

• Implement plans to deliver excellent service for outlet.

Job Requirements:

• Team player with excellent interpersonal and communication skills.

• Able to work in fast-paced F&B environment.

• Able to commit weekends and public holidays.