F&B Captain

MODU K PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dining service company in Singapore seeks a professional to oversee guest satisfaction and staff training. You will ensure dining areas are well maintained and assist customers with menu selections, contributing to a pleasant dining experience. Strong communication and customer service skills are essential for this role. Competitive compensation and an opportunity to work in a dynamic environment await you.

Qualifications

• Strong communication skills are essential for guest interaction.
• Service-oriented mindset to ensure guest satisfaction.
• Ability to train staff to maintain service excellence.

Responsibilities

• Ensure guests have a pleasant dining experience.
• Monitor cleanliness and safety of dining areas.
• Assist guests with menu selections.

Skills

Good communication, spoken and written skills

Excellent guest service skills

Customer service skills

Job description

Responsibilities

• Ensures that guests have a pleasant and memorable dining experience
• Monitors setup, maintenance, cleanliness and safety of Dining areas
• To answer questions regarding menu and assist with menu selections
• Supervises and trains the Staff to standards of excellence
• Complete opening and closing duties/checklists in a timely fashion.
• Coordinate food service between kitchen and dining staff.
• Check with guests to ensure satisfaction with each food course and beverages.
• Present an accurate final bill to guests and process payment.
• Any other duties related to food and beverage service assigned by the manager.

Qualifications & Requirements

• Good communication, spoken and written skills
• Excellent guest service skills.
• Customer service skills, able to positively interact with guests