Executive/Senior Executive Planning & Operations (3-year Contract), SMUA

Singapore Management University; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A prestigious educational institution in Singapore is seeking an experienced candidate to facilitate Academy course operations. Responsibilities include managing and supporting SMU Student Assistants in both face-to-face and online courses, along with logistical and administrative tasks. The ideal candidate should hold a Degree or Diploma with at least 2 years of relevant experience and demonstrate strong collaboration skills. Flexible working hours with compensation for deployments outside normal office hours will be provided.

Qualifications

• At least 2 years of relevant experience in training, administration, or course coordination.
• Proficient in managing both face-to-face and online courses effectively.
• Experience in supporting logistical and administrative operations.

Responsibilities

• Facilitate operations of Academy courses through catering and administrative support.
• Manage deployment of SMU Student Assistants for course support.
• Support programs outside normal office hours with flexible compensation.

Skills

Service-oriented mindset

Strong collaboration and communication skills

Problem-solving

Adaptability

Attention to detail

Education

Degree or Diploma

Job description

• This position is for SMU Academy (SMUA).
• Facilitating seamless operations of Academy courses through catering, logistical and administrative support.
• Support the management and deployment of 150 SMU Student Assistants to provide course support and administrative support to trainers and learners.
• Managing both face-to-face and online courses, ensuring their effective administration.
• Occasionally need to support programmes that are conducted outside normal office hours. Flexible off days will be compensated for such work deployment.
• Other duties as assigned.

Qualifications

• Degree or Diploma holder with at least 2 years of relevant experience.
• Service-oriented mindset with keen attention to detail and proactive problem-solving.
• Strong collaboration and communication skills for effective teamwork and stakeholder engagement.
• Self-driven, adaptable, and resourceful in navigating changes.
• A keen interest in process improvement and efficiency.
• Preferred experience in training, administration, or course coordination.

Other Information

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.