Executive - Programme (Active Aging Centre)

TOUCH COMMUNITY SERVICES LIMITED; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A community service organization in Singapore is seeking a Programme Executive for its Active Ageing Centre. The role involves planning wellness programs, managing volunteers, and ensuring effective service delivery for seniors. Candidates should have a diploma and 2-3 years of experience in eldercare or healthcare, alongside strong interpersonal skills. This position offers an opportunity to positively impact the lives of seniors through active ageing initiatives.

Qualifications

• 2-3 years of relevant experience in eldercare or healthcare sector.
• Ability to work independently and in a team.

Responsibilities

• Lead planning and development of wellness programs for seniors.
• Recruit and manage volunteers.
• Establish systems for program recording and reporting.

Skills

Interpersonal skills

Communication skills

Organizational skills

Time management

Passion for eldercare

Education

Diploma in any discipline

Job description

Job Summary

Programme Executive for an Active Ageing Centre (AAC) to assist in the day-to-day operations of the centre, focuses on program planning and delivery, and promotes preventive health practices for seniors.

Principal Responsibilities and Duties

Programme Planning & Development

• Lead the end-to-end planning, development, and coordination of programmes across wellness domains for seniors.
• Provide recommendations and inputs for decision-making on programme matters to ensure alignment with organisational goals and meet the needs of the community.
• Ensure programmes run smoothly through effective resource planning, scheduling, and monitoring.
• Establish systems and processes that enhance efficiency, consistency, and quality in programme execution.
• Track participation, outcomes, and feedback to assess programme impact.

Stakeholder & Volunteer Management

• Recruit, train, and manage volunteers to support programme delivery.
• Develop and oversee volunteer engagement strategies, ensuring meaningful involvement, capacity-building, and recognition of volunteers.
• Work closely with internal teams, community partners, and stakeholders to co-develop initiatives and strengthen service integration.
• Represent the centre in community networks and joint projects to expand reach and impact.

Operations & Administration

• Establish and maintain efficient systems for programme recording, volunteer management, and reporting of programme activities.
• Monitor service delivery standards, ensuring compliance with organisational SOPs and funder requirements.
• Contribute to data collection and outcome measurement to evaluate impact and support decision-making.

People Management Support

• Lead AAC officers and volunteers. Provides support, motivates staff and volunteers, ensures well-being of team members at the ground level.

Essential Skills and Qualifications

• Diploma in any discipline, preferably with 2 - 3 years of relevant experience in eldercare or healthcare sector.
• Strong interpersonal and communication skills, the ability to work independently and as part of a team.
• Good organizational and time management skills.
• A passion for working with seniors and a commitment to promoting active ageing.