Executive Concierge & Guest Relations Lead

United Overseas Bank Limited (UOB); Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading bank in Singapore is looking for a Guest Relations and Executive Concierge Officer dedicated to providing exceptional hospitality services for executive suite spaces. Responsibilities include managing guest arrivals, coordinating event logistics, and ensuring adherence to confidentiality and protocol standards. The successful candidate will have 8 to 10 years of experience in a corporate or luxury hotel environment and be well-versed in Microsoft Office and booking management systems.

Benefits

Comprehensive employee benefits

Career development opportunities

Qualifications

• Minimum O or A Levels.
• At least 8 to 10 years of executive concierge experience.
• Proficiency in booking management systems.

Responsibilities

• Manage guest arrivals and departures with discretion.
• Coordinate event logistics and notifications.
• Maintain records of event preparations and bookings.

Skills

Presentation skills

Interpersonal skills

Organizational skills

Communication skills

Confidentiality awareness

Education

Accreditation in Hospitality Management or Business Administration

Tools

Microsoft Office Suite

Job description

A leading bank in Singapore is looking for a Guest Relations and Executive Concierge Officer dedicated to providing exceptional hospitality services for executive suite spaces. Responsibilities include managing guest arrivals, coordinating event logistics, and ensuring adherence to confidentiality and protocol standards. The successful candidate will have 8 to 10 years of experience in a corporate or luxury hotel environment and be well-versed in Microsoft Office and booking management systems.