Events & Recreation Officer / Asst Executive

The Keppel Club; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A prestigious social club in Singapore is seeking an Operations and Administration Manager. The role involves overseeing daily operations, managing events, and ensuring high standards of service. Candidates should have a diploma in Hospitality Management, at least 3 years of relevant experience, and excellent communication skills. This position requires the ability to multi-task and work flexible hours, including weekends and holidays.

Qualifications

• Minimum 3 years of experience in club/hospitality operations.
• Experience in event management or similar supervision roles.
• Knowledge in operations risk assessment and safety.

Responsibilities

• Oversee daily operations of club facilities.
• Act as liaison for event-related matters.
• Manage inventory and logistics for events.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving skills

Ability to multi-task

Education

Professional certifications/Diploma in Hospitality Management

Job description

1) Operations and administration

• Daily operations of club’s facilities such as Tennis courts, gym, mahjong rooms and other recreational areas
• Ensure readiness of all facilities and equipment under your purview, adhering to maintenance schedule/regime
• Monitor and manage facility bookings and usage; processing of charging chits (eg Tennis/Mahjong)
• Respond to members’ inquiries, provide assistance with bookings, and handle feedback professionally
• Oversee the effective implementation of departmental operations and administrative procedures

2)Events / Sports / Social Activities

• Act as the main liaison between members, vendors, and across departments for all event-related matters
• Support planning, co-ordination and execution of events
• Manage inventory and requisition of events materials, supplies and sports equipment
• Oversee event logistics; stay within budget and adhere to timelines.
• Critical support to run events smoothly, including logistics, catering, and any special requirements.
• Provide on the ground support during events to ensure event a success.

3) Other operational and administration work

• Maintain accurate records of facility bookings, maintenance logs and administrative forms.
• Develop and manage duty roster where necessary.
• Conduct regular inspections and walkabouts to identify and resolve operational issues promptly.
• Assist in preparing operational budget, track expenses and submit monthly reports.

Requirements:

• Professional certifications/Diploma in Hospitality Management, Business Administration or related field.
• Min 3 years’ of related experience in club/hospitality operations, event management, or a similar supervision role.
• Experience with budgets, staff, and customer service and operation matters.
• Excellent communication and interpersonal skills.
• Financial acumen with experience in budgeting and financial control.
• Knowledge in operations risk assessment and safety.
• Problem-solving and conflict-resolution skills.
• Ability to multi-task and prioritize in a fast-paced environment.
• Able to perform work on 6-day work, weekends and public holidays.
• Able to work beyond required hours given the nature of the hospitality environment.