EUC & Service Desk Operations Specialist

NCS PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading technology services firm is seeking an Ops Support Executive in Singapore. The role demands a minimum of 3 years of IT/Desktop Support experience and proficiency in Microsoft Windows 11 and PowerShell. Responsibilities include troubleshooting incidents, maintaining effective communication with school users, and coordinating technical support with internal and external teams. If you are passionate about technology and customer service, this position offers an opportunity to contribute to impactful projects.

Qualifications

• Minimum 3 years of relevant experience in IT/Desktop Support.
• Experience with Microsoft Windows 11, Windows Hello, PowerShell & BitLocker.
• Strong understanding of Microsoft Windows 11 OS and MS Office.

Responsibilities

• Provide troubleshooting and resolution of incidents related to SSOE2 Services.
• Maintain communication with school users and respond to inquiries effectively.
• Coordinate with vendors and internal teams for technical support.

Skills

Troubleshooting and resolution of incidents

Communication skills

Project management

Technical support to internal and external teams

Tools

Microsoft Windows 11

PowerShell

Job description

A leading technology services firm is seeking an Ops Support Executive in Singapore. The role demands a minimum of 3 years of IT/Desktop Support experience and proficiency in Microsoft Windows 11 and PowerShell. Responsibilities include troubleshooting incidents, maintaining effective communication with school users, and coordinating technical support with internal and external teams. If you are passionate about technology and customer service, this position offers an opportunity to contribute to impactful projects.