ERP Executive (Microsoft Dynamics 365 Business Central)

HUA KUN FOOD INDUSTRY PTE. LTD.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A food industry company in Singapore is seeking an ERP Executive to oversee the Microsoft Dynamics 365 Business Central system. This role covers initial setup, data migration, ongoing troubleshooting, and optimization. The ideal candidate has proven experience with Microsoft Dynamics 365 and a strong understanding of ERP processes. Join a dynamic team where your contributions will enhance operational efficiency and facilitate the company's digital transformation.

Benefits

Opportunity to lead ERP digital projects

Stable role with long-term ownership

Qualifications

• Proven experience with Microsoft Dynamics 365 Business Central is mandatory.
• Experience supporting ERP implementation, migration, or post go-live support is required.
• Good understanding of ERP processes including General Ledger, AP/AR, Inventory management, Purchasing and sales processes.

Responsibilities

• Support system setup, configuration, and testing of Microsoft Dynamics 365 Business Central.
• Assist in data migration, validation, and reconciliation during cutover.
• Provide functional troubleshooting and user support across departments.

Skills

Microsoft Dynamics 365 Business Central

Problem-solving skills

Communication skills

Detail-oriented

Education

Diploma or Degree in Information Systems, Accounting, Business, or related field

Tools

SQL

Power BI

Job description

About the Role

We are looking for a proactive and detail-oriented ERP Executive with hands-on experience in Microsoft Dynamics 365 Business Central. The role will support the initial system setup, data migration, and cutover, and subsequently serve as the internal point-of-contact for all ERP-related matters, including day-to-day troubleshooting, user support, and system optimisation.

This role works closely with internal users across departments and external ERP vendors to ensure smooth system operations and continuous improvement.

Key Responsibilities

ERP Implementation & Migration

• Support system setup, configuration, and testing of Microsoft Dynamics 365 Business Central
• Assist in data migration, validation, and reconciliation during cutover
• Support User Acceptance Testing (UAT) and go-live activities
• Liaise with external ERP vendors/consultants to resolve implementation issues

Day-to-Day ERP Support

• Maintain, support, and troubleshoot the company’s ERP system, Microsoft BC (e.g. inventory, sales, purchasing, finance modules).
• Manage user accounts, permissions, workflows, and master data within the ERP.
• Work with internal teams to understand operational needs and configure ERP functions accordingly.
• Act as the go-to person for all Business Central–related queries and issues
• Provide functional troubleshooting and user support across departments
• Coordinate with external vendors for ERP enhancements, updates, and issue resolution. Manage incident tracking and resolution.
• Generate and automate reports for management, including sales, stock, costing, and operational dashboards.
• Monitor system performance and ensure stable daily operations

Business Process & System Support

• Understand and support ERP workflows covering: Finance & Accounting, Inventory & Supply Chain, Sales & Purchasing
• Assist with system enhancements, configurations, and minor customisations
• Support ERP upgrades, patches, and change requests
• Maintain ERP documentation, SOPs, and user manuals

User Training & Governance

• Conduct basic ERP user training and onboarding
• Ensure correct system usage, data accuracy, and compliance with internal controls
• Recommend process improvements and system optimisation opportunities

Process & Digital Improvement

• Identify opportunities to streamline workflows through digital tools, automation, or ERP enhancements.
• Support implementation of new IT systems, integrations, digitalisation projects (e.g., CRM, WMS, e-commerce integrations), or hardware upgrades.
• Provide training to staff on ERP, IT systems, or equipment usage.

Requirements

• Diploma or Degree in Information Systems, Accounting, Business, or related field
• Proven experience with Microsoft Dynamics 365 Business Central (mandatory)
• Experience supporting ERP implementation, migration, or post go-live support
• Good understanding of ERP processes, especially: General Ledger, AP/AR, Inventory management, Purchasing and sales processes
• Strong problem-solving and troubleshooting skills
• Able to communicate effectively with both technical vendors and non-technical users
• Organized, detail-oriented, and able to work independently

Preferred / Advantage

• Experience working with external ERP vendors or implementation partners
• Prior role as ERP Executive, ERP Analyst, Application Support, or similar
• Experience in SME, trading, distribution, or inventory-heavy environments
• Basic knowledge of SQL, Power BI, or ERP reporting tools

What We Offer

• Opportunity to be the ERP system owner within the organisation
• Exposure to end-to-end ERP lifecycle (implementation to optimisation)
• Stable role with long-term system ownership

Why Join Us?

• Join a dynamic, growing company where your work directly impacts daily operations.
• Opportunities to lead digitalisation projects and shape system improvements.
• Supportive team environment with room for growth and development.