Entry level Operations Analyst (12 months contract)

EVO OUTSOURCING SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading outsourcing solutions company in Singapore is seeking a detail-oriented professional to ensure accuracy in processing applications according to established guidelines. The ideal candidate possesses strong analytical and problem-solving skills, along with proficiency in Microsoft Excel and PowerPoint. Responsibilities include verifying data entries, conducting compliance reviews, and managing various administrative tasks. This position offers an opportunity to enhance operational efficiency while delivering excellent service.

Qualifications

• Ability to think objectively and analyze issues creatively.
• Strong analytical and problem-solving skills required.
• Excellent verbal and written communication skills.

Responsibilities

• Process and verify authentication checks and data entries.
• Conduct internal reviews to ensure compliance.
• Handle administrative duties like filing, printing, and scanning.

Skills

Analytical skills

Problem-solving skills

Verbal communication

Written communication

Interpersonal skills

Proficiency in Microsoft Excel

Proficiency in Microsoft PowerPoint

Proficiency in macros

Experience with Jira

Job description

Responsibilities

• Ensures that all unsecured and secured applications are processed with accuracy in accordance to the guidelines set by the bank, and within stipulated SLAs.
• This includes and are not limited to:
• Process and verify authentication checks &/or data entries
• Perform and verify accurate income computation
• Ensure accurate input/output to enable good customer service delivery
• Documentation of procedures to ensure compliance with group policies in procedures.
• Conduct internal reviews / tests to ensure compliance Assist with data analysis, report findings, recommend corrective actions and preventive actions for review.
• Handle administrative duties that include but are not limited to filing, printing, scanning, archiving

Skills/Requirement

Job Requirements

• Ability to think objectively and 'think outside the box' when analyzing issues
• Possess a strong analytical and problem-solving skills with excellent verbal/written communication and interpersonal skills
• Proficient in the use of Microsoft Excel, powerpoint and macro
• Experience in Jira is an added advantage

We regret to inform you that only shortlisted candidates will be contacted.

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