Entry IT Support Engineer – Asia Pacific Focus

JCDecaux Singapore Pte Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading IT service provider in Singapore is seeking an entry-level IT support specialist. This role involves providing Level 1 support for end users and IT infrastructure while operating within a small IT team. The ideal candidate should possess a diploma in computer science or related fields, with expertise in Microsoft O365 support. This position offers valuable mentorship and is essential for ensuring smooth operations across multiple time zones in Asia.

Qualifications

• Ability to support Microsoft O365 suite is essential.
• Basic understanding of end user SharePoint and O365 features is essential.
• Experience in end user computing support is desirable.

Responsibilities

• Provide L1 support for IT infrastructure and user issues.
• Diagnose and resolve network and connectivity problems.
• Manage IT assets and ensure system maintenance.

Skills

Support Microsoft O365 suite

Basic IT infrastructure concepts

Basic IT network concepts

User computing support

Education

Diploma in computer science or information systems

Job description

A leading IT service provider in Singapore is seeking an entry-level IT support specialist. This role involves providing Level 1 support for end users and IT infrastructure while operating within a small IT team. The ideal candidate should possess a diploma in computer science or related fields, with expertise in Microsoft O365 support. This position offers valuable mentorship and is essential for ensuring smooth operations across multiple time zones in Asia.