Enterprise IT Support Engineer - Implementation & Monitoring

Mass Power Services Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading tech service company in Singapore is seeking an IT Support Engineer to lead the implementation and integration of IT monitoring solutions. The ideal candidate has 3-5 years of experience and strong knowledge of networking and operating systems. A passion for customer engagement and learning new technologies is essential. The role includes managing customer expectations, developing best practices, and working on multiple projects.

Qualifications

• 3-5 years of experience in post-sales, implementation, or systems engineering role.
• Strong knowledge of operating systems and infrastructure monitoring.
• Interest in customer engagement and learning new technologies.

Responsibilities

• Lead implementation and integration of IT monitoring software.
• Understand customer infrastructure and tailor deployments.
• Develop best practices and integration guides.

Skills

Networking

Windows

Linux

Analytical problem-solving

Customer support

Tools

Citrix

VMware

Enterprise monitoring tools

Job description

A leading tech service company in Singapore is seeking an IT Support Engineer to lead the implementation and integration of IT monitoring solutions. The ideal candidate has 3-5 years of experience and strong knowledge of networking and operating systems. A passion for customer engagement and learning new technologies is essential. The role includes managing customer expectations, developing best practices, and working on multiple projects.