Enterprise Cloud Success Account Manager (Hybrid)

MICROSOFT OPERATIONS PTE LTD; Singapore; Hybrid; SGD 70,000 - 90,000; Full time

Job summary

A leading technology company in Singapore is looking for a Customer Success Manager to empower customers by managing post-sales delivery and support. You'll work closely with strategic customers to ensure they gain the most value from Microsoft's products, enhancing their cloud service experiences. Ideal candidates have a Bachelor's or Master's degree, relevant customer success experience, and preferably fluency in Korean. This role allows for flexible work, offering significant opportunities for career growth and expertise in delivery management.

Benefits

Flexible working hours

Career development opportunities

Qualifications

• 4+ years in customer success or portfolio management.
• Experience in consulting or solution delivery.
• Professional-level fluency in Korean is preferred.

Responsibilities

• Support customer relationships and enable delivery.
• Align objectives with current Microsoft portfolio.
• Manage program planning and customer-facing reviews.
• Track adoption of Microsoft products and services.

Skills

Customer success

Solution delivery

Project management

Technical acumen

Fluency in Korean

Education

Bachelor's Degree in Business or related field

Master's Degree in Business or related field

Tools

Microsoft Azure

Microsoft 365

Job description

A leading technology company in Singapore is looking for a Customer Success Manager to empower customers by managing post-sales delivery and support. You'll work closely with strategic customers to ensure they gain the most value from Microsoft's products, enhancing their cloud service experiences. Ideal candidates have a Bachelor's or Master's degree, relevant customer success experience, and preferably fluency in Korean. This role allows for flexible work, offering significant opportunities for career growth and expertise in delivery management.